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Orchard · 2 hours ago

Escrow Officer-Florida

United States

Contract

Remote

Senior Level

5+ years exp

Orchard is a company that is transforming the home buying and selling process, making it more efficient and user-friendly. They are seeking a dynamic Escrow Officer to manage the closing process and provide exceptional customer experiences, ensuring compliance and accuracy in all transactions.

Real EstateReal Estate InvestmentResidential

Responsibilities

Prepare and review all settlement documentation, including closing disclosures, escrow agreements, and related documents, ensuring strict adherence to lender, buyer, and seller instructions

Collaborate cross-functionally with Customer Experience, Sales, Contract Operations, and Funding teams to proactively troubleshoot, resolve, and prevent issues that could delay the title or escrow process

Obtain and verify clear title by identifying and resolving title defects, and ensuring all liens and encumbrances against properties or principals are satisfied

Audit escrow and closing files for completeness, accuracy, and compliance, minimizing risk and protecting the company from potential claims

Oversee lender instructions and fund disbursement, ensuring timely, accurate, and compliant distribution of funds for every transaction

Maintain strict compliance with company policies, state and federal regulations, and standards set by governing agencies, demonstrating accountability and operational excellence

Drive business growth by actively participating in sales meetings, real estate events, escrow and management sessions, and engaging with lenders and banking partners to increase capture rate and expand market presence

Continuously improve processes, providing feedback and insight to enhance operational efficiency, client experience, and overall organizational performance

Qualification

Escrow managementEscrow/title softwareState-level regulationsCommunication skillsProblem-solving abilitiesOrganizational skillsTeam collaborationAttention to detailAdaptability

Required

5+ years of hands-on experience as an Escrow Officer, with a proven track record of managing complex escrow transactions from start to finish

Exceptional verbal and written communication skills and the ability to maintain strong professional relationships with clients, colleagues, and external partners

Strong technical skills, with confidence in escrow/title software (e.g., Qualia) and the ability to learn new systems quickly

A working knowledge of state-level escrow regulations and compliance requirements enforced by the Department of Insurance, and can ensure adherence across all transactions

A team-first mentality, embracing collaboration and contributing to collective success under the principle of 'Team Before Self.'

The ability to thrive in an environment of continuous improvement and innovation, adapting comfortably to new processes, technologies, and organizational changes

Exceptional organizational skills and meticulous attention to detail, ensuring accuracy, consistency, and efficiency across all tasks

Strong problem-solving abilities, anticipating issues before they arise and taking proactive steps to resolve them