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Veeva Systems · 2 days ago

Consultant - Pharmacovigilance/Safety Systems Implementation (Remote)

United States

Full-time

Remote

Mid Level

$80K/yr - $200K/yr

3+ years exp

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. They are seeking system implementation experts to join the Professional Services team and support implementations of their Vault Safety solution, focusing on delivering customer success throughout the engagement life cycle.

BiotechnologyCRMEnterprise SoftwareSoftware

No H1B

Responsibilities

Support life sciences customers in the rapid configuration and implementation of Vault Safety

Execute workshops and lead customer discussions of the Vault Development Cloud

Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training

Gather customer functional and technical requirements to support business processes; translate requirements into system configuration

Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams

Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)

Ensure customer success from beginning to end of the engagement life cycle

Qualification

Life Sciences expertiseDrug Safety knowledgePharmacovigilance experienceGxP software solutionsSaaS/Cloud experienceCustomer trainingStakeholder collaborationSystems implementation

Required

3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry

Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions

Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction

Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to 'roll up your sleeves' to design software solutions

Exposure to life sciences compliance and computer systems validation requirements

Ability to travel up to 50% (no travel currently due to COVID)

Preferred

Knowledge of Drug Safety and Pharmacovigilance processes and regulations

Experience supporting high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor

Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications, including adjacent solutions for Signal Detection and/or Analytical Reporting

Life science, computer science, or related degree

SaaS/Cloud experience

Experience in services delivery management and/or systems implementation

Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; San Diego, CA; Philadelphia, PA; Chicago, IL; RTP, NC; Indianapolis, IN; Columbus, OH)