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NEOGOV · 2 months ago

VISITOR INFORMATION PROGRAM ASSISTANT III (Oahu) DELEGATED

Island of Oahu

Full-time

Onsite

Entry, Mid Level

$3,892/mo - $5,767/mo

2+ years exp

NEOGOV is seeking a Visitor Information Program Assistant III for the State of Hawaii's Department of Transportation. The role involves planning, assigning, and reviewing the work of lower-level assistants, conducting training, resolving operational issues, and maintaining logs of activities at airport and harbor terminals.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Plans, assigns and reviews the work of lower level Visitor Information Program Assistants; conducts on-the-job training of subordinates as assigned and as needed; resolves operational problems except for unusual or complex cases which are referred to the supervisor; prepares and compiles operational reports; receives and resolves complaints or refers them to appropriate office as necessary; evaluates the work performance of subordinates; recommends approval or disapproval of requests for leaves of absence; prepares requisitions for supplies and other items; maintains daily log of all operational activities at airport and harbor terminals; and participates in special greeting assignments and conducts airport or harbor tours as required

Qualification

Supervisory aptitudeCustomer serviceOperational reportingFluent in foreign languageConflict resolutionPatienceTactEven temperVerbal communication

Required

Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill

Two (2) years work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others

Applicants for Visitor Information Program Assistant III must possess supervisory aptitude

Applicants must possess a valid driver's license to drive in the State of Hawaii at the time of appointment

Persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States

Preferred

Successful completion of coursework from an accredited college or university may be substituted for the General Experience on the basis of fifteen (15) semester credit hours of coursework for six (6) months of General Experience, provided the coursework included at least three (3) semester credit hours of coursework in psychology, sociology, social work, or other behavioral science

Special language requirement - This position requires the ability to fluently speak and understand one of the following languages: Japanese, Mandarin, Korean, Tagalog, Hawaiian, Samoan in addition to the English language