Assisting Hands - Boston Northwest ยท 2 months ago
Account Manager Kitchen & Bath
Grand Rapids, MI
Full-time
Onsite
Mid LevelAssisting Hands - Boston Northwest is a family-owned company that values consistency and reliability. They are seeking an Account Manager to handle communication, design, and sales support duties for their kitchen remodelers, focusing on customer experience and sales management.
Hospital & Health Care
Responsibilities
Manages customer experience through the Kitchen and Bathroom sale and installation
Meets with customers in show room to finalize design selections
Manages incoming sales leads to engage and create excitement for Kitchen Tune-Up
Assist customers in the showroom and sells as needed
Helps to generate marketing and social media content
Works effectively with cross functional team of marketing, sales, and operations
Updating and tracking sales pipeline
Supports Sales Representative throughout Kitchen or Bath sale
Gathers before and after pictures and submits to customer file
Maintains central job filing system
Performs job invoicing and statement mailings on a computer system
Maintains all leads in the computer mailing list program
Maintains adequate levels of literature inventory and keeps literature holders stocked
Prepares monthly sales performance report
Helps host seminars, show room events, sales events or training programs as needed
Product and Sample Ordering
Manage production and installation schedule with customers
Performs any other duties as required
Qualification
Required
Design experience is highly desired
Strong customer service skills
Ability to work independently
Well organized and able to follow instructions
Excellent written and verbal communication skills
Proficient in MS Outlook & Excel
Must have a valid driver's license
Must have a clear criminal background and will be subjected to zero-tolerance drug policy
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
Assisting Hands - Boston Northwest
Assisting Hands provides professional in-home health care services allowing our clients to remain safely and comfortably in their own homes.
Founded in 2018Lexington, Massachusetts, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase