Duck River EMC · 2 months ago
Information Technology Network Administrator
Duck River Electric Membership Corporation is seeking an IT Network Administrator responsible for providing expert technical support for the Cooperative’s networking solutions. This role involves installing, modifying, and maintaining both network hardware and software to ensure seamless business operations.
Energy
Responsibilities
Plan, design, implement, and maintain WAN/LAN network infrastructure
Ensure network availability, reliability, scalability, and security
Provide expert support and troubleshooting for Layer 2 (L2) and Layer 3 (L3) switches, routers, and next-generation firewalls; use analysis tools to improve performance
Maintain accurate and current technical documentation
Apply necessary patches to networking systems and software
Demonstrate familiarity with virtualization platforms such as VMware
Contribute to cybersecurity initiatives
Resolve IT support requests promptly, minimizing disruption
Possess knowledge of the NIST Cybersecurity Framework and Center for Internet Security Benchmarks
Implement and uphold data security, risk management, disaster recovery, and business continuity protocols
Evaluate new technology solutions in alignment with organizational objectives
Communicate effectively to minimize business interruptions
Special projects as assigned
Emergency response coverage as needed
Qualification
Required
Bachelor's degree from an accredited college or university in computer science, information technology (IT), management information systems (MIS), or a related field and 5 years of experience
13 years of experience in lieu of degree
Must possess or be able to obtain a valid Tennessee Driver's License
Must be eligible and remain insured as a driver by the Cooperative's group liability policy for the automotive fleet
Knowledge of current trends and developments in the information technology field
Extensive background in maintaining and troubleshooting TCP/IP networks
Extensive experience with network documentation
Knowledge of computer platforms, local area networks (LAN), web, cloud, and mobile-based systems
Ability to occasionally lift and carry 25-50 pounds
Ability to sit for long periods of time
Ability to stand, walk, sit, bend, stoop, squat, push and/or pull
Possess effective oral and written communication skills
Ability to prioritize, delegate and meet deadlines
Frequently required to sit for extended periods while working on a computer or reviewing financial and systems data
Regular use of hands and fingers for typing, using a calculator, and handling documents or technical tools
Visual acuity required to read and interpret complex spreadsheets, reports, and system dashboards
Must be able to communicate clearly and effectively in person, over the phone, and in written communications
Occasionally required to stand, walk, bend, or lift up to 25 pounds (such as laptops, binders, or presentation materials)
May require extended focus and concentration when analyzing detailed financial or systems data
Work is primarily performed in a quiet, professional office environment with standard climate control and lighting
The position requires frequent use of computers, financial software systems, ERP platforms, phones, and office equipment
Occasional meetings with internal departments may take place in person or virtually gather system requirements or present findings
Limited travel may be required for training, vendor meetings, or collaboration with other office locations
Work may involve periods of increased pressure during reporting cycles, audits, or system implementation phases
Preferred
Industry certifications such as Cisco (CCNA, CCNP), ISC2 (CISSP), or equivalent
Company
Duck River EMC
Duck River Electric Membership Corporation (DREMC) is a distribution electric cooperative serving 86,000 members in a 2,500-square-mile territory throughout southern Middle Tennessee.