JPMorganChase · 1 day ago
Experience Design Vice President
JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions globally. As an Experience Design Vice President, you will lead the design and delivery of digital experiences for employees, ensuring these solutions are user-friendly and accessible while collaborating with cross-functional teams.
Asset ManagementBankingFinancial Services
Responsibilities
Define service flows and product features; Create wireframes, prototype interactions, and detailed design for key touchpoints as you lead end-to-end design initiatives
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Lead cross-functional teams to create storyboards and/or service blueprints, support UX Research in identifying pain points and opportunities for improvement, and champion innovation in products and features of moderate complexity
Work directly with stakeholders, product partners, and design peers to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
Leverage your understanding of market trends, and both qualitative and quantitative research methodologies to interpret insights effectively to influence your design work
Devise product design strategies that help us get from your long-term vision to what we might be able to deliver today whilst navigating complex tech stacks
Champion consistency and a masterful degree of UI/Visual Design craft across the team to ensure the quality of delivery pushes our collective standards higher
Present your work to senior leadership (Exec/C-Suite level) on a regular basis knowing how to tailor your narrative appropriately for different audiences while always keeping the user at the center of your story and rationale
Contribute, champion, and help create standards and patterns that will feature in our Employee Experience Design System using your wealth of experience and knowledge of modern design systems
Coach and mentor other designers to help us collectively raise the maturity and standard of the Product Design craft whilst fostering a culture of diversity and inclusion
Partner with our research team to scope and synthesize qualitative research, data analysis, and usability testing to inform discovery work, future-state blueprinting, service visions, and new product development
Qualification
Required
5+ years of experience or equivalent expertise in UX/UI/Product design or similar roles
A proven track record of creating exceptional, world-class digital experiences (through low- to high-fidelity design work) that have helped drive success of your business forward and improve the overall maturity of the design practice around you
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Cross-channel (mobile, web, responsive) design experience required with advanced understanding of guidelines, patterns and frameworks, so you can communicate with engineers to ensure designs are properly implemented
Have a well-trained eye for great visual design execution. You care about getting things right - one pixel off is a big deal to you and the rest of the team
Are well versed at working with neighboring design disciplines such as content design, service design, and user research to help achieve the best outcomes
You have led and/or contributed to the creation and maintenance of leading design systems
You are able to create design strategies that help our teams get from long term visions to improvements we can make to the employee experience today (think now, next, later)
Are fantastic at communicating your thinking and design decisions - you're able to get people along on the journey with you
You have mentored and contributed to up-skilling other designers around you
You are highly proficient in Figma and other Design tools. You use this experience to raise the bar of how the wider team uses these tools going forward
Preferred
Has a strong portfolio showcasing case studies with tight narratives that demonstrate an ability to address business challenges through delivery and launch
Experience working within complex omni-channel ecosystems that are supported by multiple platforms
Excellent agile planning skills; high accuracy in estimating tasks across teams
Experience in a highly regulated environment is a plus
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
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