Lifetouch · 1 day ago
Lead Electronic Technician
Lifetouch, part of the Shutterfly family of brands, is dedicated to capturing the unique personalities of children and families. The Lead Electronic Technician is responsible for installing, maintaining, and troubleshooting a variety of technical systems across Lifetouch Area Offices and JCPenney Studios, ensuring operational continuity and high-quality customer experiences.
Photography
Responsibilities
Collaborate with Systems Engineering, Field Technical Services (FTS), and vendors to implement and maintain technical systems that support the Lifetouch field and studio operations
Install, configure, and maintain studio equipment, including lighting systems, power distribution units, environmental controls, and other facility-related technologies
Troubleshoot and repair hardware and infrastructure issues, including cabling, electrical components, and mechanical systems
Provide on-site and remote technical support to ensure operational continuity and high-quality customer experiences
Conduct routine inspections and preventive maintenance on studio and office equipment to ensure compliance with safety and performance standards
Support the deployment and integration of new technologies, including studio automation tools, camera system upgrades, environmental monitoring systems, and energy-efficient upgrades
Maintain accurate documentation of technical procedures, equipment configurations, and service records
Assist in planning and executing technical projects, including studio buildouts, relocations, and infrastructure upgrades
Ensure compliance with safety regulations, building codes, and internal operational standards
Participate in cross-functional initiatives to improve technical processes and enhance field service capabilities
Qualification
Required
Technical or vocational degree in electronics, mechanical systems, facilities management, or a related field
5–8 years of hands-on technical experience in field service, facilities support, or systems integration
Strong mechanical and electronics troubleshooting skills
Ability to read and interpret technical drawings, wiring diagrams, and equipment manuals
Excellent communication and problem-solving skills, with the ability to work independently and collaboratively
Proficiency with tools and diagnostic equipment used in field service and facilities maintenance
Familiarity with safety protocols and regulatory compliance (e.g., OSHA, NEC)
Preferred
Experience supporting studio environments or similar production/retail facilities
Experience with SAP, ServiceNow, Microsoft Office is a plus
Knowledge of Lifetouch operations and JCPenney Studio workflows
Experience with Lifetouch Camera System equipment
Demonstrated ability to manage multiple technical projects across distributed locations
Experience with building management systems (BMS), HVAC controls, or low-voltage systems
Benefits
Bonus incentive
Health benefits
401K program
Other employee perks
Company
Lifetouch
Lifetouch is a photographic company that takes pictures for school events and at their studios.
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-30Acquired
Leadership Team
Recent News
2025-08-27
Slate Magazine
2025-05-27
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