Apex Communications - Arkansas' Largest Authorized AT&T Retailer · 3 months ago
Customer Service Representative - Jonesboro
Jonesboro, AR
Full-time
Onsite
New Grad, Entry Level
$15/hr - $27/hrAPEX Communications is Arkansas’ largest AT&T Authorized Retailer with a commitment to providing exceptional customer experiences. The Connectivity Expert role involves assisting customers with their cellular and broadband needs while achieving sales targets and participating in community events.
ISPRetailWireless
Responsibilities
Directly responsible for assisting new and existing customers
Producing sufficient sales to meet and exceed company and location production standards
Become product and solutions expert and able to help all customers with wireless service plans, wireless devices, broadband, and home entertainment packages
Handling customer situations and making equitable decisions for the customer and the company
Soliciting, coordinating, scheduling, and participating in community events
Performing other duties as assigned by sales management
Participating as a “team player”, constantly supporting other team members
Setting an example of high personal and professional conduct for employees and others
Creating the ideal customer experience with each customer interaction
Qualification
Required
Must be at least 18 years of age and have a High School diploma or GED
Experience in retail sales and customer service
Strong communications skills
Must be flexible to work nights, weekends, and holidays if necessary
Team players with a fantastic attitude and a will to win
Basic knowledge of computers and mobile phones/devices
Preferred
2-year associates degree is preferred
Benefits
Health and Dental Insurance
Aflac
Vacation Accrued
Holiday Pay
Discounts on equipment, accessories, and wireless service.
Company
Apex Communications - Arkansas' Largest Authorized AT&T Retailer
Founded in October, 2000, APEX Communications, LLC, is Arkansas’s largest AT&T authorized retailer with 30 locations across our great state and is one of the fastest growing privately owned communications companies in the Southeast.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tim McNatt
Chief Executive Officer
Company data provided by crunchbase