Customer Service Collections Rep jobs in United States
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UR Thompson Health · 2 months ago

Customer Service Collections Rep

positionCanandaigua, NY
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$18.73/hr - $23/hr
date2+ years exp

UR Thompson Health is a healthcare provider seeking a Customer Service Collections Representative. This role involves working with patients to answer questions and secure payments for self-pay accounts while providing information on payment policies and financial aid options.

ConsultingNetwork Security

Responsibilities

Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts
Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program
Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines
Lives the CARES values and promotes the Thompson Way

Qualification

Medical billing experienceCollection practicesExcelWordPublic relations skillsWeb-based applicationsCommunication skills

Required

2 to 3 years of previous medical billing or collection experience
Familiarity with collection practices
Excellent public/patient relations and communication skills
Skills in using computers, including Excel and Word
Skills in using web-based patient financial applications/systems

Preferred

Associates Degree

Company

UR Thompson Health

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Welcome to UR Medicine Thompson Health's home on LinkedIn.
dateFounded in 2012
location
Coral Gables, Florida, USA
people-size1001-5000 employees
web-link
https://ngines.net

Funding

Current Stage
Late Stage

Leadership Team

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Mark Prunoske
Senior Vice President, Finance/CFO
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Kurt Koczent RN, FACHE
Chief Operating Officer
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Company data provided by crunchbase