City of Aurora · 4 months ago
Permit Technician
Aurora, CO
Full-time
Onsite
Mid Level
$30/hr - $30/hr
3+ years expThe City of Aurora is an evolving organization that values integrity, respect, professionalism, and customer service. The Permit Technician role involves managing plan intake, processing approvals, and issuing permits while ensuring compliance with zoning codes and providing excellent customer service.
GovernmentLaw EnforcementPublic Safety
Responsibilities
Plans tracking
Computer data entry/retrieval functions and quality assurance
Researches, prepares, examines, and processes construction documents and applications for building permits
Acts as a liaison between the customer and department or agency staff by following up on customer requests or complaints and solving problems related to service issues
Verifies setbacks, ensuring compliance with the zoning code
Utilizes independent discretion to provide high volume of telephone and in person interactions with the public for technical code interpretation inquiries and assistance
Calculates building permit fees and taxes based on valuation
Accurately routes and tracks plan and permits for commercial and residential buildings
Maintains/updates electronic records daily for building plans and permits, building inspections, and code records requests
Electronic scanning of documents
Issues/renews contractor and supervisor licenses
Performs other related duties as assigned
Qualification
Required
High School Diploma or GED required
At least 3 years of customer service experience required
At least 2 years of experience in an office setting required
Knowledge of general office procedures, telephone etiquette, and demonstrate the ability to efficiently and effectively create and produce quality detailed work with a high level of accuracy
Knowledge and application of construction materials, municipal and building codes, and procedures
Knowledge of mathematics including algebra and geometry
Knowledge of personal computers with related software applications with a windows operating system
Skill in the operation of a computer system with related software
Efficiently and accurately key information using a keyboard and skill in performing data entry
Demonstrated the ability to create and produce quality detailed work with a high level of accuracy efficiently and effectively
Ability to establish and maintain effective working relationships with employees, customers, and citizens
Communicate clearly and concisely, both verbally and in writing
Handle multiple tasks and projects, set appropriate priorities, and meet deadlines
Develop and maintain a collaborative and respectful working relationship with staff and others
Handle stressful situations with tact and diplomacy while maintaining a high level of customer service
Independently read and interpret construction documents, and maps in relation to the tasks of the job
Preferred
Associates Degree or 2 years college level course work or directly related experience preferred
At least 2 years of experience in building construction (residential and commercial) and/or code compliance preferred
Benefits
Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Company
City of Aurora
City of Aurora is the governing body for ensuring well being of the citizens in the region.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Consumer Product Safety Commission
2024-07-02Grant· $0.05M
Leadership Team
Tim McCain, CISM, CIPM
Chief Information Security Officer
Recent News
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2026-01-09
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2025-12-05
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2025-05-28
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