Cain Watters & Associates · 8 hours ago
Systems Administrator
Frisco, TX
Full-time
Onsite
Mid Level
$81K/yr - $104K/yr
3+ years expCain Watters & Associates is seeking a Systems Administrator to manage and optimize their IT systems and infrastructure. The role involves ensuring high availability and performance of servers, implementing security measures, and maintaining disaster recovery plans.
Financial Services
Responsibilities
Install, configure, maintain, and monitor physical and virtual servers to ensure high availability, performance, and reliability of critical IT systems
Implement and manage security measures (e.g., access controls, patches, and antivirus) to protect systems from threats and ensure compliance with organizational and regulatory standards
Oversee regular data backups and maintain disaster recovery plans to ensure data integrity and rapid restoration of services during outages or incidents
Promptly diagnose and resolve system outages, performance issues, user issues, or security incidents to minimize downtime and maintain business continuity
Continuously monitor system performance, identify bottlenecks, and optimize resources to support efficient operation of servers, applications, and storage systems
Monitor server health, CPU usage, memory, disk space, and network performance using monitoring tools to identify and address potential issues before they impact operations
Automate operating system updates, security patches, and software upgrades on servers and workstations to ensure systems are secure and up to date
Create, modify, and deactivate user accounts and permissions in systems, ensuring proper access controls and adherence to security policies
Respond to helpdesk tickets or alerts to diagnose and resolve issues with servers, applications, or end-user devices, such as slow performance, crashes, or connectivity problems
Automate and verify scheduled backups of critical data and systems, testing backup integrity to ensure recoverability in case of data loss or system failure
Review logs from firewalls, intrusion detection systems, or antivirus software to respond to potential security threats or unauthorized access attempts as directed by SOC
Set up and fine-tune server configurations to meet application and user requirements
Act on automated alerts from monitoring systems regarding disk space shortages, high resource usage, or service outages, taking immediate corrective actions
Update documentation for system configurations, procedures, and incident resolutions to maintain accurate records for audits, troubleshooting, and knowledge sharing
Assist employees with technical issues related to system access, software functionality, or connectivity, ensuring minimal disruption to their work
Periodically test backup restores and disaster recovery procedures to validate recovery time objectives (RTO) and recovery point objectives (RPO)
Work with administrators to troubleshoot and resolve connectivity issues affecting servers, applications, or user access to resources
Monitor and allocate storage resources, ensuring sufficient capacity and performance for applications and users
Provide timely updates to the IT Director of Infrastructure on system status, incidents, or ongoing projects, including metrics on uptime, performance, or resolved issues
Qualification
Required
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience considered
3+ years' experience serving in the Information Technology field
Exceptional customer service skills with a focus on delivering a positive end-user experience
Experience with Windows 11, Microsoft Office, and other common applications
Experience with desktop/laptop and peripheral hardware
Experience with IT ticketing, incident, change, project, and asset management tools
Proficiency with cloud-based platforms such as Microsoft 365 and Azure
Self-motivated problem solver with a passion for learning and adopting new technologies
Strong ability to interpret technical documentation and apply resources to resolve complex issues
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues
Proven ability to thrive in a fast-paced, dynamic environment while managing multiple priorities
Benefits
Employer Paid Medical, Short-Term Disability, Accident, Life and AD&D Insurance
Dental & Vision Insurance
Unlimited PTO
Firm-Paid Holidays, Including an Extended Winter Break
Safe Harbor 401k Plan
Generous Employer HSA Contributions
Employer Paid Professional Dues, Licenses/Renewals
Continuing Education Resources
Family Planning Assistance Program and Paid Parental Leave
Company
Cain Watters & Associates
Cain Watters & Associates is a financial planning service provider based in Texas.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Erwin, CPA
Chief Financial Officer
Brian Bortz
Financial Planner / Partner
Recent News
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