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BerryDunn — Assurance, Tax and Consulting · 2 months ago

Organizational Change Management (OCM) Subject Matter Expert

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $135K/yr

5+ years exp

BerryDunn is seeking a Senior Consultant to join our Medicaid Practice Group (MPG) that will focus on supporting our client in Puerto Rico as a Medicaid Enterprise System (MES) Organizational Change Management (OCM) Subject Matter Expert. The role involves leveraging OCM expertise to assist Medicaid agencies in improving health outcomes and implementing change management activities.

Accounting

Responsibilities

Provide OCM services to SMA clients as they transform their organization to align with MES strategy

Help develop and execute an OCM strategy appropriate to the client environment

Support, and at times lead, the development of project deliverables and artifacts such as plans, surveys, and assessments, e.g. Prosci® Change Triangle (PCT), Change Readiness, OCM Maturity, and Training Needs

Develop and manage project and stakeholder communications

Help develop and maintain strong relationships with project stakeholders, including clients, project team members, vendors, and other interested parties

Facilitate meetings with clients, vendors, and internal teams as needed

Help manage and report on project status, progress, budget, schedule, quality, and resources

Support, and at times lead, the development of gap analysis and business processes and/or documentation (e.g. reports, standard operating procedures (SOPs), process maps, etc.)

Assist in developing and reviewing project deliverables and artifacts

Document and escalate action items, issues, and decisions

Help mentor and develop internal project team members

Qualification

Organizational Change ManagementMedicaid KnowledgeProject ManagementProsci® CertificationHealth IT ExperienceStakeholder EngagementMicrosoft ApplicationsFluency in EnglishSpanish FluencyCommunication SkillsTeam Leadership

Required

Bachelor's degree (a bachelor's degree can be replaced with an additional four (4) years related experience)

A minimum of five (5) years of experience implementing OCM practices for system implementation projects using an industry standard change management framework

Three (3) years of demonstrated experience in an OCM lead or SME role supporting a SMA or a large healthcare provider management organization of a similar size

Familiarity with MES modernization efforts and CMS guidelines

Demonstrated ability to perform and/or lead change management activities using an industry standard change management framework

Demonstrated ability to confidently facilitate meetings and present complex concepts to stakeholders

Demonstrated ability to balance multiple assignments and achieve quality results in a timely manner

Demonstrated ability to create and sustain positive working relationships with diverse stakeholders

Demonstrated ability to perform and thrive in an ambiguous and changing environment

Written and verbal fluency in English

Proficiency in all Microsoft (MS) applications

Preferred

Proficiency in MS Visio a plus

Spanish fluency is a plus

Prosci® and/or other industry recognized change management certification strongly desired

Prior consulting experience is a plus

Benefits

Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being.