Southwest Human Development · 2 months ago
Program Manager - School Readiness
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expSouthwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development, aiming to improve lives and help families during the critical early years of a child's life. They are seeking a dedicated School Readiness Program Manager to oversee service delivery across district sites, ensuring compliance with safety standards and curriculum fidelity, while enhancing leadership and development among Child Development Managers.
Child CareEducationHealth CareNon ProfitTraining
Responsibilities
Provide daily oversight of service delivery across district sites to ensure smooth, efficient, and high-quality operations
Supervise and coach Child Development Managers (CDMs) through consistent feedback, leadership development, and reflective supervision
Monitor and enforce safety compliance, curriculum fidelity, and teaching quality in alignment with program standards
Serve as a key problem-solver, addressing concerns promptly and professionally from staff, families, and children
Conduct weekly site visits and analyze operational data to identify service delivery trends and address systemic issues
Facilitate weekly one-on-one coaching sessions with CDMs to evaluate performance, discuss progress, and support growth
Lead monthly reviews of district-wide performance, operational data, and child development progress to identify areas for improvement
Organize and deliver professional development opportunities for CDMs based on monthly performance reviews and goals
Conduct comprehensive annual evaluations of service delivery, curriculum implementation, and CDM performance
Collaborate with leadership to develop long-term strategic plans, set organizational goals, and enhance communication across teams
Qualification
Required
BA/BS or MA, is preferred, in Early Childhood Education (ECE), Social Work, Family Studies, or related field of Education with an emphasis in ECE
Minimum 2 years of supervisory experience in ECE programming
Knowledge of early childhood developmentally appropriate practice (DAP)
The equivalent combination of education and experience may be accepted
Knowledge of Head Start Performance Standards
Certification in First Aid/CPR, Food Handler's Card, and Fingerprint Clearance Card required
Functional knowledge of Arizona Childcare Licensing Requirements
Auto Ins Certificate
DCS APS CBC Online Check
CPR and First Aid Cert
Driver License
Food Handler's Card
Fingerprint Card Level 1
FPC DPS Verification
DES Criminal Affidavit
DHS Criminal Affidavit
Preferred
Ability to speak, write, and read Spanish preferred
Masters or better in Early Childhood Education or related field
Benefits
Day one zero contribution health plan options
Wellness programming
Generous paid time off
High-quality paid training to promote professional growth and development
Company
Southwest Human Development
Southwest Human Development is a non-profit organization that focuses on child development, wellness, education & other disability services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.03MKey Investors
Desert Financial Credit Union
2025-12-04Grant· $0.01M
2024-08-20Grant· $0.01M
Leadership Team
Jeanette Ramos
Chief Financial Officer
Amy Agnew
Early Head Start Child Care Partnerships Manager
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