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Chase · 3 months ago

Program Manager Lead – Principal Technical Program Manager

545 Washington Blvd, Jersey City, NJ, 07310, US

Full-time

Onsite

Senior Level, Lead/Staff

$190K/yr - $260K/yr

7+ years exp

Chase is a leading financial services firm, and they are seeking a Principal Technical Program Manager in Digital Channels and Connectivity within Payments Technology. In this role, you will lead a team of Program Managers responsible for a portfolio of complex technology projects, establishing standards and governance while driving innovative solutions to maximize client outcomes.

BankingFinancial Services

Responsibilities

Develop and implement strategic technical program plans that align with organizational goals and promote cross-functional collaboration

Oversee the execution of complex technology projects and programs, managing resources, budgets, and timelines while mitigating risks and resolving roadblocks

Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures to achieve beneficial outcomes

Guide the selection and implementation of appropriate technologies, platforms, and software tools by leveraging advanced technical fluency

Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying current with emerging technologies

Establish clear expectations and success factors for all Program and Project Managers within Digital Channels and Connectivity

Partner with multiple Product Management teams to deliver complex projects and establish governance processes

Collaborate with engineering managers to deliver high-quality deliverables and features

Lead a community of project and program managers, setting a high standard for excellence

Qualification

Technical program managementStakeholder managementAgile processesAnalytical reasoningJira proficiencyVendor relationsChange managementProblem-solvingCommunication skills

Required

7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations

Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions

Advanced analytical reasoning skills, with the ability to apply critical thinking and problem-solving techniques to break down business, technical, and operational objectives

Proven ability to lead through change, manage dependencies, and control change in high-pressure, dynamic environments

Advanced expertise in stakeholder management, building productive relationships, and driving outcomes aligned with firm objectives

Experience with Agile processes and practices such as SAFe (PI Planning, ART Syncs, PO Syncs), Spotify Model (Chapters, Guilds), etc

Proficiency in using Jira to manage large programs

Close partnership with the Portfolio Management and Transformation function within Digital Channels & Connectivity to execute change management and transformational initiatives within delivery

Preferred

Experience working in regulatory-influenced industries (financial services, healthcare, etc.)

Understanding of Payment and Treasury Services business

15+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations