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GE HealthCare · 6 days ago

Field Service Engineer 1

Connecticut, United States

Full-time

Onsite

Mid Level

3+ years exp

GE HealthCare is a company that provides medical technologies and services. They are seeking a Field Service Engineer who will provide customer site support, maintain and repair equipment, and serve as a technical liaison between the customer and manufacturing operations.

AppsHealth CareHealth DiagnosticsHome ImprovementHome RenovationInternetMedical

Growth Opportunities

No H1B

Responsibilities

Assist customers with troubleshooting and maintenance of instrumentation systems, electrical components, motors, generators, pumps, valves, filters, and other associated equipment

Work collaboratively with cross functional teams (e.g., Engineering, Quality Control, Regulatory Affairs, Technical Support, etc.) to resolve complex product issues/problems

Provide feedback to Engineering regarding equipment problems, quality issues, and suggestions for product improvements

Communicate with management on new technology and products being introduced into the field

Participate in activities related to CAPA investigations including root cause analysis, corrective action, and preventative measures

Interact regularly with customers to ensure high levels of satisfaction with GE products and services

Review user manuals and provide input regarding accuracy and clarity prior to publication

Train customers on the use of our products and perform installation and commissioning activities when required

Provide training sessions for end users on the features and applications of GE products

Travel to customer sites for installation, training, and servicing of instruments and equipment

Qualification

Biomedical Equipment TechnologyMedical device experienceMicrosoft Office SuiteRead schematicsBasic computer literacyCommunication skillsInterpersonal skillsDecision makingSelf-motivated

Required

Associates Degree in Biomedical Equipment Technology (BMET) or equivalent experience

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Excellent written and verbal communication skills

Strong interpersonal skills and decision making abilities

Effectively manage multiple competing priorities simultaneously

Ability to function autonomously with little direct supervision

Self-motivated to plan, organize, and prioritize assigned activities

Ability to read schematics and interpret drawings

Demonstrate basic computer literacy

Preferred

A minimum of three years of relevant experience in medical device industry preferred

Benefits

Relocation Assistance Provided

Company

GE HealthCare

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GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.

Founded in 1892

Chicago, Illinois, USA

10001+ employees