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DXP Enterprises, Inc. · 1 day ago

Field Service Technician

Odessa, TX

Full-time

Onsite

Mid Level

3+ years exp

DXP Enterprises, Inc. is dedicated to providing high-quality customer service and innovative solutions for industrial customers. The Field Service Technician will be responsible for the installation, maintenance, and troubleshooting of various types of pumps, ensuring customer satisfaction and safety in the field.

Industrial EngineeringIndustrial ManufacturingMechanical Engineering

Senior Management

No H1B

Responsibilities

All brands of centrifugal pumps

Positive displacement pumps

Gear pumps

Diaphragm pumps

H-Pumps

API pumps

Responsible to complete all tasks from installation, startup, scheduled maintenance, functional & performance testing, training, project closeout, and warranty transition

Check all equipment after installation and prior to start-up of pumps and associated equipment within the allotted time and in a professional manner

Get service tickets signed by appropriate company representative before leaving location

Works with customer to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues

Communicate relevant customer comments, inquiries, questions or concerns to appropriate DXP personnel

Be familiar and knowledgeable on all DXP products

Positively represent DXP when on location by having proper PP and a professional appearance

Be available for after-hours field service when needed

Ensure a safe working environment, help others succeed, and other duties as assigned