Boyd · 1 day ago
Field Service Technician
Woburn, MA
Full-time
Onsite
Senior Level
5+ years expBoyd is the world’s leading innovator in sustainable engineered material and thermal solutions. They are seeking a Field Service Technician to install, troubleshoot, and service thermal cooling systems, requiring significant travel to customer sites across North America.
Consumer ElectronicsElectronicsManufacturing
Responsibilities
Perform startups, inspections, troubleshooting, repairs and/or preventive maintenance service on all Boyd products at customer sites
Represent Boyd in a professional and courteous manner while following all Boyd and customer safety requirements
Work closely with Boyd’s Project team to successfully complete the deployment of Boyd’s thermal cooling systems, which includes members from our customers and various construction trades to ensure installation timelines are met
Competent in replacing subassemblies and performing system-level tests as required
Suggest and make recommendations for improvement to field service engineers, design engineers and management as needed
Ability to perform product commissioning and hand-over to customers from start to finish
Complete written repair reports to document the cause of failure(s), description of work performed, materials consumed, and condition of equipment
Conduct customer training on Boyd cooling products when onsite
Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs
Qualification
Required
5+ years of field service experience
3+ years of working with project teams, contractors and interfacing with customers
Strong mechanical aptitude & understanding of electromechanical systems and Cooling Distribution Units (CDU)
Ability to read and interpret diagrams (dimensions, assembly, electrical, cooling)
Ability to regularly use a forklift, ladder, hand tools, power tools, calibrated measurement devices, and hydraulic equipment
Clean Driving Record
Preferred
High School Diploma (or equivalent)
Trade School Certification in HVAC/R Field and/or electronics technology
EPA universal certificate
Experience with Liquid Cooling technologies
Knowledge of PLC function & interfacing (RS485, ethernet, etc.)
Company
Boyd
Boyd is a energy management and environmental sealing solutions for large OEMs.
5001-10000 employees
H1B Sponsorship
Boyd has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-11Acquired
2015-04-16Undisclosed
Leadership Team
Cheryl Clark
Product Launch/Customer Service Manager
Recent News
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