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ZOLL Medical Corporation · 1 day ago

Field Technician

Detroit Metro

Full-time

Onsite

New Grad, Entry Level

$24/hr - $31/hr

ZOLL Medical Corporation is dedicated to improving patient outcomes through innovative medical technologies. The Field Technician is responsible for providing onsite product support, including logistics, troubleshooting, preventive maintenance, and software upgrades to customer accounts.

Health CareMedical DeviceSoftware

H1B Sponsor Likely

Responsibilities

Product support on-site and via telephone

Assist customer with application of equipment

Escalates customer related issues to CQA Regional Management

Performs trouble-shooting on-site and corresponds with ZOLL Tech Support staff to document the details related to the service and support activity

Performs on-site PMs for service agreement devices/accounts

Potential for deployments or PM's to other customers in region at the direction of the Manager

Able to maintain customer specific information related to service activity

Monthly reporting of customer status

Provide software upgrades as requested

Secure and maintain test equipment, and comply with calibration and rotation schedule

Special Projects as assigned

Participate in customer meetings with service management and CQA regional managers to address concerns and formulate action plans

Annual ZOLL product training requirement of 40 hours to maintain proficiency

Qualification

Technical DegreeProduct SupportTroubleshootingMicrosoft OfficeIndependenceVerbal CommunicationWritten CommunicationOrganizational SkillsTeamwork

Required

Technical Degree (2 year minimum) or equivalent work experience

Valid driver's license

Credit card in good standing for expenses related to travel

Excellent verbal & written communication skills

Ability to meet defined objectives

Ability to work independently and as part of a team

Organizational skills

Experience with computers and Microsoft Office

Up to 90% travel

Preferred

Prior work experience interfacing with external customers

Company

ZOLL Medical Corporation

Glassdoor3.3

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies.

Founded in 2004

Pittsburgh, Pennsylvania, USA

1001-5000 employees

https://www.lifevest.zoll.com

H1B Sponsorship

ZOLL Medical Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (6)

2023 (8)

2022 (8)

2021 (2)

2020 (6)