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PEMCO · 2 months ago

Director, Underwriting Operations & Analytics

Seattle, WA, United States

Full-time

Onsite

Director/Executive

$221K/yr - $270K/yr

8+ years exp

PEMCO is a mutual insurance company recognized for outstanding customer service and community impact. They are seeking a Director of Underwriting Operations & Analytics to provide strategic leadership in risk evaluation, underwriting strategy, and team management, ensuring compliance with regulations and promoting excellent customer experience.

Auto InsuranceInsuranceProperty Insurance

Comp. & Benefits

Responsibilities

Define underwriting strategy and execute with precision by establishing effective teams and leading others in analyzing and solving complex problems

Oversee underwriting operations, ensuring a quality book of business, and optimizing distribution channels to achieve profitable growth goals through effective selection processes

Manage a team of direct [and indirect] reports, with performance management and development responsibilities

Reduce enterprise risk by ensuring that operational processes, systems, and controls are compliant with state and federal regulations, and by ensuring sound business continuity plans are in place

Lead change efforts at the organization and department level

Connect the department, employees, and strategic partners to corporate vision, mission, and strategic direction, and influence business results through employee engagement

Manage department budget and resources responsibly

Stay current and responsive to industry and risk management developments in order to develop and sustain underwriting philosophies, selection criteria, and operational effectiveness

Build cooperative and supporting relationships and organizational capabilities (talent management, training, process improvement, technology adoption, etc.) to achieve expected business results

Manage, develop, and coach the Underwriting management team and other staff for continuous improvement

Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics, and business conduct

Authentically support the PEMCO Brand and are constantly on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More

Other duties as assigned

Qualification

Underwriting strategyRisk managementAnalytical skillsLeadershipCPCU designationMS Office proficiencyProject managementTeam managementCommunication skillsProblem-solving

Required

B.A. or B.S. degree or equivalent work experience is required

8 years of experience in the property and casualty insurance industry (personal lines) with increasing levels of responsibility, preferably in underwriting, product management or claims is required

5 years of experience in managing an underwriting department

Ability to plan, implement, and manage projects

Chartered Property Casualty Underwriter (CPCU) designation, Insurance industry certifications

MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required

Leadership & Managing Others: Establishes and communicates a compelling and inspiring vision, creates winning strategies and plans, ensures team goals are aligned with company goals; develops both self and others is required

Composure: Remains calm, maintains perspective, and responds in a professional timely manner, when faced with tough situations. Demonstrates patience and resilience, is deliberate, leads through ambiguity with compassion during difficult times, is required

Business Environment: Has a thorough understanding of our industry, the relevant business landscape, trends in insurance environments; the ability to spot early indicators of change and apply strategies to adapt quickly is required

Analytical and Data-Driven: Thinks analytically; a structured thinker who can put complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities is required

Benefits

Covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.

Eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

Vacation accrues at a rate of 10 days for new hires, and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.

Granted four (4) personal days immediately upon hire.

Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.

Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.

In addition, PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community.

Flexible Spending Accounts

Education Assistance Program after one year of service

Scholarship program for children of PEMCO employees after one year of service

Employee Assistance Program

Well-being program

Discretionary taxable gifts and gift cards

And other Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.

Discretionary bonuses

Tiered sales commissions and/or incentives (from 5-25% of employees’ monthly sales)

Employee referral bonuses

Shift differential pay