Dovetail · 2 months ago
Account Executive (Strategic)
San Francisco
Full-time
Onsite
Mid, Senior Level
$160K/yr - $200K/yrDovetail is the world’s leading AI-first customer insights hub, on a mission to improve the quality of everything. The Account Executive (Strategic) role involves managing the full sales cycle for strategic enterprise prospects, developing relationships with key stakeholders, and driving revenue growth through consultative sales approaches.
Consumer ResearchProduct ResearchSoftwareUX Design
Responsibilities
Manage sales process with Strategic enterprise leads. You'll own the full sales cycle for our strategic enterprise prospects, from lead to close, through a consultative sales approach. You will help prospects navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business
Manage expansion and growth of our Strategic enterprise customers. You’ll develop and maintain strong relationships with key stakeholders at our largest accounts. You will understand customer needs and objectives to effectively position our products and services as solutions to drive upsell and cross-sell opportunities within strategic accounts
Create and execute account plans to drive revenue growth. You'll partner with Customer Success to ensure your customers are set up for success as they adopt Dovetail, ultimately expanding our footprint within our strategic accounts. You’ll monitor and analyze account health metrics, proactively engaging with customers to ensure satisfaction and continuously deliver value to customers
Help mature our business. You'll work cross-functionally with the Sales, Marketing, Product, and Customer Success teams to contribute to the overall growth of our business, and pioneer new practices to improve our sales efficiency as we mature our product-led sales strategy. You’ll influence and gain cross-functional support for new initiatives that best support the future growth of our strategic accounts
Employ a consultative sales approach to help our prospects. You'll create and deliver your own consultative demonstrations of Dovetail, tailored to customer needs, for a range of audiences. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects
Qualification
Required
Strong consultative sales experience
Extensive experience in a consultative sales role for a high-growth, SaaS business
Extensive consultative selling skills, with skills to navigate complex enterprise sales cycles, while delivering a delightful customer experience throughout the process
Breadth of skills across the sales process
Exceptional analytical and problem-solving skills, with the operational skills to develop, report on, simplify, and improve sales processes
Pragmatism
Comfortable with ambiguity and an evolving sales process
Resourcefully solve problems, and able to make pragmatic trade-offs while holding a bigger, strategic goal in mind
Highly collaborative working style
Excellent, concise communication so you can easily convey your thoughts, opinions, and feelings with customers and teammates
A great attitude
The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage startup
Preferred
Experience selling in research, design, or customer experience product categories
Benefits
Equity for everyone.
Generous parental leave.
Work from Anywhere.
Extra paid days off.
Develop and grow.
Health is wealth.
Company
Dovetail
Dovetail is the only AI-first insights hub that automatically centralizes and transforms customer feedback into insights.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$69.37MKey Investors
AccelFelicisBlackbird Ventures
2022-01-20Series A· $63M
2021-08-10Seed· $3.67M
2020-02-17Seed· $2.68M
Leadership Team
Bradley Ayers
CTO / COO
Srinivas Krishnamurti
Product
Recent News
2025-12-10
2025-12-05
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