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WVUH Specialty Pharmacy & Home Infusion · 2 months ago

Legal Assistant - Collections

Suncrest Towne Centre

Full-time

Onsite

Entry Level

1+ years exp

West Virginia University Health System is a healthcare organization seeking a Legal Assistant to support the Associate Collection Counsel in legal collection activities. The role involves interpreting financial policies, making payment arrangements, and ensuring compliance with applicable regulations while providing excellent customer service to patients.

Hospital & Health Care

Responsibilities

Interprets and applies the financial policies of WVUHS entities

Makes appropriate financial decisions and payment arrangements to ensure the financial viability of WVUHS and its entities

Corresponds with patients and takes all necessary steps to resolve patient liability by adhering to all applicable statutes, rules and regulations including state and federal versions of the Fair Debt Collections Act

Is knowledgeable of standards that regulate health care collections and works to ensure compliance with these standards

Responds in a timely manner to requests for advice or information

Maintains proper attendance and reports to work on time in accordance applicable policies

Provides adequate notice prior to absence or tardiness in accordance with applicable policies

Qualification

Health care collectionsFair Debt Collection Practices ActFinancial decision makingCommunication skillsProblem-solving

Required

High School diploma or Equivalent

Knowledge of and ability to comply with state and federal collection legislation, including, but not limited to the Fair Debt Collection Practices Act

Knowledge of health care reimbursement systems

Ability to communicate and interact with patients, financial services staff, nursing staff, administration, department heads, and other health care related personnel

The ability to identify and resolve problems related to the collection of accounts

Creativity, flexibility, and the ability to work under stress