WSFS Bank · 5 days ago
Director of Home Lending
WSFS Bank is a locally headquartered bank and wealth management company that empowers its Associates and supports its communities. The Director of Home Lending will lead the Home Lending team, focusing on strategic growth, operational efficiency, and customer satisfaction while leveraging technology and data for improved processes.
BankingFinanceFinancial Services
Responsibilities
Oversee budgets, staff and performance and regularly evaluate the success of the business through metrics and KPIs
Oversee loan production and loan administration with focus on leveraging data to ensure efficient workflow, strong credit quality, and continued high customer satisfaction levels
Assess operational effectiveness of programs, processes, and procedures; introduce industry-wide best practices
Drive sales growth by developing long-term, trusted relationships, and credibility with key external business and industry partners/leaders throughout expanded footprint
Develop forward-looking predictive financial analysis to ensure advanced access to information and forecast implications quickly and thoughtfully
Stay abreast of short-term and long-range industry and economic trends and projected impact on future growth in sales
Bring creativity and passion to the organization and identify opportunities for expansion into new service areas
Partner with Technology and Data Transformation teams to ensure full adoption of new technology enhancements, including automation and digital capabilities
Evaluate incentive compensation plans with focus on rewarding value-added performance consistent with WSFS Mortgage’s strategies and goals
Partner with WSFS Marketing to further develop marketing and branding initiatives consistent with strategic focus across all products and services, driving customer loyalty and overall wallet share
Coordinate the due diligence, negotiations, and integration of external partner and/or vendor relationships
Qualification
Required
Bachelor's Degree in business administration or a related field
10+ years of financial services experience across a wide range of roles (ex. Operational, Sales, Leadership positions)
Innovative and entrepreneurial mindset, motivational abilities, and the ability to drive culture and engagement that finds and retains talented employees
Adaptive leadership to successfully manage through ambiguity and rapid changes
Strategic and innovative approaches to business planning, budgeting and management along with a sound understanding of best business practices
Effective prioritization, clear accountability, and the ability to make decisions within tight timeframes across multiple high priority projects
Outstanding leadership ability as well as excellent verbal and written communication and presentation skills
Strong analytical, decision-making, and problem-solving skills
Strong process orientation (can manage large scale projects)
Ability to work effectively with the CEO, Board of Directors, and Executive Team
Executive presence, can lead through influence and expertise to drive strategic agenda
A working proficiency in compliance laws and regulations, including Reg Z, B, X (RESPA), TRID and ECOA
Experience in preparing and managing an annual budget
Preferred
Master's degree in Business Administration
Mortgage experience
Benefits
Medical, dental, and vision coverage
401(k) plan
Life, accident, and disability insurance
Flexible spending accounts (FSAs) and health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays
Company
WSFS Bank
WSFS Bank is the seventh oldest, continuously-operating bank in the United States.
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-12-09Post Ipo Debt· $200M
1986-12-05IPO
Leadership Team
Recent News
2025-11-05
2025-11-03
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