Field Technician jobs in United States
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Groupe SEB · 1 day ago

Field Technician

Groupe SEB is a global leader in small domestic appliances and professional coffee solutions. The Field Technician will play a crucial role in delivering support and solutions to clients by installing, maintaining, and troubleshooting equipment in various customer locations.

ConsumerConsumer GoodsElectronicsHome ImprovementManufacturing

Responsibilities

Install, maintain, and troubleshoot equipment and systems in a field environment at various customer locations
Ensure proper operation of equipment by performing regular maintenance and repair activities
Record detailed reports of all maintenance activities and repairs
Gather and analyze data from environmental sensors
Provide support to customers, including coordination of arrival, communication of repair, and appropriate user/site training
Perform quality assurance tests and inspections
Follow safety procedures and regulations
Perform pre- and post-job inspections of equipment
Maintain accurate and up-to-date records of maintenance activities
Troubleshoot and repair systems in accordance with manufacturer’s service standards
Develop and implement a customized preventative maintenance plan based on assessment of customer’s site, volume, and needs
Regular communication with administration and field service team

Qualification

Technical knowledgeDiagnostic tools proficiencyProblem-solving skillsTechnical certificationCommunication skillsCustomer service orientationBasic computer skillsSafety protocols familiarity

Required

High school diploma or equivalent; associate degree or technical certification preferred
Proven experience as a field technician or similar role
Strong technical knowledge in relevant industry equipment and software
Ability to read and interpret technical manuals and (electrical and hydraulic) schematics
Proficiency with diagnostic tools and equipment, including a multimeter (AC/DC voltage, amperage, ohms)
Excellent problem-solving skills and attention to detail
Strong communication skills for interacting with clients and team members
Ability to work independently and manage time effectively
Valid driver's license and a clean driving record
Willingness to travel frequently and work flexible hours
Physical ability to lift and carry heavy equipment
Familiarity with safety protocols and procedures
Basic computer skills, including proficiency in Microsoft Office Suite
Ability to maintain accurate records and documentation
Strong customer service orientation

Benefits

Medical, Dental and Vision insurance – Generous Employer Contribution
Competitive 401(K) program w/ 9% employer contribution
On-site Gym
Life insurance
12 Paid Holidays
Other voluntary benefits and discounts programs

Company

Groupe SEB

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Groupe SEB deploys a long-term strategy focused on innovation, international development, competitiveness and service to clients.

Funding

Current Stage
Public Company
Total Funding
$734.78M
2025-06-18Post Ipo Debt· $575.41M
2024-04-15Post Ipo Debt· $159.37M
1999-04-01IPO

Leadership Team

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Delphine Segura
Senior Executive VP, Human Resources, Executive committee member
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Stéphane Nappo
Vice President. Group Cybersecurity Director
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Company data provided by crunchbase