Ingeteam · 3 months ago
Back Office Administrator-Solar
Milwaukee, WI
Full-time
Onsite
Entry Level
$50K/yr - $60K/yr
2+ years expIngeteam is a company specializing in solar solutions, and they are seeking a Back Office Administrator to manage various administrative tasks. The role involves entering purchase orders, preparing invoices, and maintaining communication with internal and external customers while ensuring compliance with organizational procedures.
ElectronicsEnergyRenewable EnergySolarWind Energy
Responsibilities
Enters Purchase Orders in internal systems and prepare invoices
Acknowledges and accepts Purchase Orders in Customer Portals
Prepares and sends basic communications with Internal and External Customers, mainly through email correspondence
Respond promptly to customer communication using tact and professionalism
Administrative management and follow-up of customer orders (both national and international), including change order management, revisions, and incident tracking; all in accordance with the procedures of the BU and the applicable commercial policies
Prepares and sends shipping documents/paperwork and communicates status to both Internal teams and External Customers
Support for the preparation of offers and management of invoices and delivery notes
Updates and maintains internal departmental and company procedures. Makes recommendations on how to improve internal processes and procedures
Documents internal meeting minutes and notes
Support to Technicians in the administrative and prevention procedures of the Aftersales department
Maintains a consistent and organized folder structure with records of all applicable documentation. Archives old purchase orders, invoices, and delivery notes in customer folders
Enters Invoices in Customer Portal for timely payment
Management of PPE used by technicians in the After-Sales Department
Maintains Databases and Excel Dashboards that are critical for reporting results to management
Creates Work Orders and Sales Orders in SAP for Repairs and other departments
Creates documents and paperwork for customer property being repaired onsite
Enters training documentation for internal and external training for employees
Enters calibration records from internal and external calibration events
Ensures tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies and procedures
Completes special projects and other duties as assigned
Qualification
Required
Enters Purchase Orders in internal systems and prepare invoices
Acknowledges and accepts Purchase Orders in Customer Portals
Prepares and sends basic communications with Internal and External Customers, mainly through email correspondence
Respond promptly to customer communication using tact and professionalism
Administrative management and follow-up of customer orders (both national and international), including change order management, revisions, and incident tracking; all in accordance with the procedures of the BU and the applicable commercial policies
Prepares and sends shipping documents/paperwork and communicates status to both Internal teams and External Customers
Support for the preparation of offers and management of invoices and delivery notes
Updates and maintains internal departmental and company procedures. Makes recommendations on how to improve internal processes and procedures
Documents internal meeting minutes and notes
Support to Technicians in the administrative and prevention procedures of the Aftersales department
Maintains a consistent and organized folder structure with records of all applicable documentation. Archives old purchase orders, invoices, and delivery notes in customer folders
Enters Invoices in Customer Portal for timely payment
Management of PPE used by technicians in the After-Sales Department
Maintains Databases and Excel Dashboards that are critical for reporting results to management
Creates Work Orders and Sales Orders in SAP for Repairs and other departments
Creates documents and paperwork for customer property being repaired onsite
Enters training documentation for internal and external training for employees
Enters calibration records from internal and external calibration events
Ensures tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies and procedures
Completes special projects and other duties as assigned
Computer experience with MS Office (Excel and Word required)
Experience with Microsoft Outlook
Must be detail-oriented and have excellent communication, organizational and customer service skills
Must be able to prioritize various tasks
Ability to work in a fast-paced environment
Must have the ability to work independently and take initiative to accomplish tasks
Must be able to work cross functionally with internal teams
2-years of prior, relevant experience
High school diploma/GED required
Preferred
Experience with SAP preferred
Previous clerical/administrative experience preferred
Intermediate Spanish language skills preferred
Ideally Bachelor's degree in Administration or International Trade
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Company
Ingeteam
Ingeteam is an international group is power and control electronics and electrical engineering and automation projects.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$50.57MKey Investors
European Investment Bank
2023-12-14Debt Financing· $50.57M
2023-08-01Acquired
Recent News
Company data provided by crunchbase