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Atlas Copco · 4 hours ago

Service Technician

Michigan, United States

Full-time

Onsite

New Grad, Entry Level

Atlas Copco is a company that focuses on providing innovative solutions through teamwork and initiative. The Service Technician role involves providing on-site technical assistance, including installing, maintaining, troubleshooting, and optimizing equipment for customers. The position requires travel and strong communication skills to ensure effective service delivery.

Building MaintenanceBuilding MaterialCommercialIndustrial

Growth Opportunities

Responsibilities

Installs new or modified equipment at customer's facility to ensure full functionality according to specifications

Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged equipment to determine nature and scope of problem

Analyzes equipment to determine source of problem, and recommends repair, replacement, or other corrective action

Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs

Maintains service records and reports

Develops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product

Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer

Develops and conducts training on operation of the equipment and demonstrates skills to customers

Qualification

Technical assistanceBlueprint readingHand tools proficiencyMathematical skillsCommunication skills

Required

Ability and willingness to travel to customer locations

High School Diploma or Equivalent

Requires mathematical skills that require the ability to add, subtract, multiply and divide, and to make metric system conversions

Ability to read and understand blueprints and other manufacturing instructions

Knowledge of and ability to use hand tools and machine tools such as drill press, band saw, cut-off saw and grinder

Requires good oral and written communication skills in order to interact with employees

Preferred

Basic knowledge of carpentry and pneumatics a plus

Benefits

Professional Development: Opportunities for growth, training, and career advancement.

Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.

Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.

Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.

Family Support: Paid Maternity & Paternity Leave.

Wellness Perks: Gym, Education, and Health Reimbursements.

Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.