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Discover · 3 months ago

Principal Relationship Management and Business Development

United States

Full-time

Remote

Senior Level, Lead/Staff

$91K/yr - $153K/yr

6+ years exp

Discover is a leading digital banking and payments company focused on meaningful work and collaboration. The Principal Relationship Management and Business Development role is responsible for overseeing market strategy, business development, and relationship management for strategic partners in the Caribbean and Central America, while aligning goals with the regional America's team.

Financial Services

No H1B

Responsibilities

Oversee market strategy, business development, sales and relationship management of our strategic partner in the Caribbean and Central America

Responsible for managing business development in one or more countries, regions or industries

Responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies

Responsible for cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for Discover to identify and drive opportunities to expand business targets within portfolio

Serve a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc...)

Support exploration of new partnership opportunities that drive acceptance and volume growth

Manage clients to retain and grow existing issuing partners by exploring acceptance and volume growth

Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience

Proactively address client inquiries and problem solve to resolve opportunities or issues

Negotiate contracts, incentives or pricing agreements while ensuring compliance with new processes and business practices

Work with manager to develop territory/prospect plan, engage processor partners to develop prospect and lead generation

Drive internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management

Work cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development

Actively manage and escalate risk and customer-impacting issues or complaints within the day-to-day role to management

Work closely with Compliance, Legal and Due Diligence to ensure proposals and contracts are effectively and accurately produced

Present product and marketing initiatives to network participants to improve Discover's position versus competition

Advise network participants of operational initiatives, new products/services/pricing or marketing program opportunities

Qualification

Payments industry experienceBusiness developmentRelationship managementStrategic planningProject managementConsultative skillsRisk managementTechnical expertiseNegotiation skillsCommunication skills

Required

Bachelors Business Administration and Management, Finance, Marketing or related

6+ years Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stake holders, executive level clients and internal business partners

In lieu of education, 8+ years Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stake holders, executive level clients and internal business partners

Preferred

6+ years Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners