ABB · 7 hours ago
Associate Resident Field Service Technician
United States
Full-time
Remote
New Grad, Entry LevelABB is a global market leader helping industries become leaner and cleaner. This role involves executing service work, ensuring safe and efficient plant operations, and delivering quality customer service while supporting ABB's 800xA Distributed Control System.
AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
Responsibilities
Providing site service to ensure safe and efficient plant operation utilizing the 800xA Distributed Control System
All periodic, routine, preventive maintenance and shutdown support will be handled by you as part of your role (ABB Technical and Advanced Services will provide additional support where applicable at your direction). Effectively communicate with all site stakeholders to ensure all contracted services meet or exceed expectations. Respond to customer questions, issues, and inquiries with accuracy and timeliness. Maintain a “follow-up” system with customers to ensure the technical advice provided was effective
Troubleshoot distributed control system hardware, software issues, and manage technical support requests on the customers behalf to optimize system performance. Maintain customer database by logging each call and the support provided
Suggest ABB solutions to enhance system performance and expand scope of value-add service to the existing contract. Support projects for hardware and software upgrades, system modifications and additions, both on-line and off-line
Qualification
Required
High School diploma or GED equivalent required
Electrical, Chemical, Mechanical, Computer Science, Automation, or Control experience or a special combination of experience and/or demonstrated accomplishments will be considered. Applicable military experience will be considered
A demonstrated commitment to excellence, effective communication, problem solving, teamwork, customer focus, and a professional attitude
Applicants must speak fluent English, have a legal driver's license, and have a work authorization that would permit them to work for ABB in the US
Benefits
ABB relocation assistance will be provided to Baltimore, MD.
Company
ABB
ABB provides electrification and automation solutions for various industries.
Founded in 1988
10001+ employees
H1B Sponsorship
ABB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (51)
2023 (58)
2022 (63)
2021 (52)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
$548.55MKey Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO
Leadership Team
Morten Wierod
CEO
Håvard Devold
Vice President, Market Development, Country Technology manager
Recent News
2025-12-17
Company data provided by crunchbase