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Mastercard · 2 days ago

Senior Specialist, Product Experience Design

New York, NY

Full-time

Onsite

Mid, Senior Level

$119K/yr - $190K/yr

2+ years exp

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. They are seeking an experienced Product Designer to join their Services New Product Development team, focusing on delivering innovative, user-centered product experience solutions for data products. The role involves collaborating with cross-functional teams to design and validate user-centric solutions for complex business challenges.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking)

Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth

Help de-risk the net new data product concept by conducting user research or assisting technical experiments to validate desirability, usability and feasibility

Design product solutions to present complex data in a meaningful and digestible way

Participate in "Design Thinking" workshops – collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products

Work on future state conceptual designs, driving experimentation that improves the quality of product design overall

Work closely with key partners from brand & marketing, to drive delightful and highly usable transactional experiences

Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies

Explore the “art-of-the-possible”

Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers

Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base

Qualification

User Experience DesignRapid PrototypingPrototyping ToolsUser ResearchData VisualizationEmpathyCollaborationCreativity

Required

Experience developing User Personas and user journeys to inform product design decisions

Experience in rapid prototyping (Lean UX and Design Thinking)

Experience in the implementation of creative, useable and compelling visual mockups and prototypes

Experience of design-experiences across multiple media

Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc

An understanding of complex information architectures for digital applications

Passionate about the possibility of data driven experiences

Over 2 years of experience working in a world-class CX team

Experience working/multi-tasking in a fast-paced environment

Empathetic champion of the user

Demonstrable knowledge of usability best practices

Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience

World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other

Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility

Preferred

Visual Design

UX Research

Data Visualization

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

And many more

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)