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Mastercard · 1 day ago

Director North America Small Business Sales

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$124K/yr - $239K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. They are seeking a Director, Small Business Sales Specialist for the North American market to drive growth in the segment through commercialization of their solutions and value proposition. This role involves engaging clients, identifying high-potential opportunities, building a strong sales pipeline, and closing deals.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

Responsibilities

Lead and execute the SMB go-to-market strategy across NAM, focusing on both existing and new issuer partners, like New Distribution Channels, to expand Mastercard’s footprint, grow market share, and expand our leadership position in the SMB segment

Work cross-functionally across the broader Commercial and New Payment Flows team (inclusive of Transfer Solutions and Corporate Solutions) to partner and cross-sell our solutions

Partner closely with Account and Business Development teams to engage clients, identify high-potential opportunities, build a strong and dynamic sales pipeline and close deals

Drive commercialization efforts by working cross-functionally with stakeholders from Finance, Sales, Marketing, Franchise, and Customer Delivery to ensure seamless execution of SMB initiatives and adequate resources for its success

Ensure our SMB needs-based and customer centric narrative is driven throughout the organization and with our customers and prospects

Support client-facing negotiations, leading or co-leading key SMB deals, ensuring specific SMB incentives are included in deals, and aligning Mastercard’s value proposition with client needs

Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region

Champion internal alignment across all product groups, Finance, Sales Excellence to generate buy-in and momentum from all relevant stakeholders, including senior leadership

Develop and promote SMB growth strategies, identifying best practices and scalable models that drive measurable results in issuer portfolios

Foster sales enablement by creating compelling client materials, training sessions, and use-case content tailored to SMB needs and opportunities

Qualification

Sales StrategyFinancial Services ExpertiseBusiness DevelopmentClient EngagementCross-functional CollaborationInfluencing SkillsCommunicationProblem Solving