Sales Support Specialist jobs in United States
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ABB · 2 months ago

Sales Support Specialist

ABB is a global market leader that helps industries become leaner and cleaner. In this role, you will provide technical, order, and payment-related assistance to internal and external customers while coordinating with relevant stakeholders to enhance customer satisfaction.

AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
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Responsibilities

Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams
Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place
Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts

Qualification

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookCustomer serviceTeamworkCommunication skillsProblem-solving

Required

High School diploma and 3 to 5 years of experience or a special combination of education and experience and/or demonstrated accomplishments
Demonstrated skills in working effectively with people with diverse backgrounds; both inside the plant environment and with external contacts
Strong knowledge of Microsoft programs, Excel, Word, Power Point, Microsoft outlook
Interfaces with and influences management both within and outside the company
Operates in a fast-paced environment where critical decisions must be made quickly, and teamwork is essential
Strong communication skills are necessary to work effectively with the management group, hourly employees, vendors and with end customers
Candidates must already have work authorization that would permit them to work for ABB in the US

Company

ABB provides electrification and automation solutions for various industries.

Funding

Current Stage
Public Company
Total Funding
$548.55M
Key Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO

Leadership Team

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Morten Wierod
CEO
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Håvard Devold
Vice President, Market Development, Country Technology manager
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Company data provided by crunchbase