Mastercard · 2 weeks ago
BizOps Engineer II
Kansas City, MO
Full-time
Onsite
Mid Level
$76K/yr - $127K/yrMastercard is a global leader in digital payments, committed to building a sustainable economy where everyone can prosper. They are seeking a BizOps Engineer II to solve problems, build CI/CD pipelines, and lead DevOps automation practices. The role involves operational support for IT security policies, collaborating with development teams, and improving service lifecycles through automation and monitoring.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Responsible for the operations support, maintenance or monitoring of IT security policies, standards, and best practices
Implements BizOps guild principles and standards, performs support activities to keep supported program systems running properly, and manages supported systems to stay in compliance
May manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within assigned discipline
First responder to system events triggered by detection tools, documenting knowledge on existing issues, escalating significant issues, and addressing minor ones according to procedures. Raises suggestions for improvement to senior employees
Participate in the operational deployment and subsequent support of new services or improvements
Under general supervision, develops program standards and procedures as guided by BizOps principles
Intermediate level of technical platforms
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
Maintain services once they are live by measuring and monitoring availability, latency and overall system health
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices
Practice sustainable incident response and blameless postmortems
Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Work with a global team spread across tech hubs in multiple geographies and time zones
Share knowledge and mentor junior resources
Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process
Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline
Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible
Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus
Qualification
Required
BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience
Experience with algorithms, data structures, scripting, pipeline management, and software design
Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
Ability to help debug and optimize code and automate routine tasks
Experience in dealing with difficult situations and making decisions with a sense of urgency
Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby
Interest in designing, analyzing and troubleshooting large-scale distributed systems
Experience in working across development, operations, and product teams to prioritize needs and to build relationships
Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, Chef/Chef Habitat, XLR orchestration
Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort
Preferred
Exposure to troubleshooting, security, including network and internet systems security
Able to guide less experienced team members
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
2026-01-23
TechAfrica News
2026-01-22
Company data provided by crunchbase