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NEOGOV · 2 months ago

Divisional Office Manager

San Jose, CA

Full-time

Onsite

Senior Level

$105K/yr - $195K/yr

5+ years exp

NEOGOV is seeking a Divisional Office Manager for the U.S. District Court for the Northern District of California. The Division Manager will oversee the daily operations of the San Jose Courthouse, ensuring efficient case management, staff training, and policy implementation.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Manage, develop, and mentor supervisory staff involved in court operational activities, including implementing district-wide standards, assigning and reviewing work, evaluating performance, and handling disciplinary actions

Establish work procedures, conduct staff meetings, provide information and delegate work fairly and consistently. Oversee work products and processes and provide guidance as required

Manage court operations through coordinating and communicating with supervisors, unit executives, judges, and chambers staff. Reallocate personnel and/or equipment to cover workload fluctuations

Develop short-term and long-range workforce plans. Establish employee performance standards that support the mission of the court. Solve work related problems using information and data. Comply with reporting requirements of the Administrative Office

Establish and monitor programs which implement change management and quality control techniques. Organize work processes to optimize the use of time and resources, ensuring results meet expectations. Use statistical reports to monitor the management of cases and take appropriate action. Develop and implement operational policies and procedures

Communicate and respond to requests from upper management with regard to divisional operations, keeping them well-informed. Ensure employees receive process and procedural systems training, including initial, updated, or remedial training. Ensure supervisory coverage through effective delegation of authority

Communicate clearly and effectively, both orally and in writing, to explain complex operational matters and concepts to individuals and groups with varying experience and backgrounds

Interact effectively with the public and staff, providing good customer service and resolving difficulties efficiently while complying with regulations, rules, and procedures. Facilitate, mediate, and negotiate complex and sensitive matters with judges, managers, unit executives, supervisors, and court staff, while maintaining confidentiality

Qualification

Management principlesSupervisory experienceLeadership skillsLegal terminologyMicrosoft Office proficiencyCustomer serviceProfessional demeanorCommunication skillsProject managementDetail oriented

Required

Candidates must have excellent leadership and human relations skills, and a thorough knowledge of the concepts, principles, and theories of management

Prospective candidates must have a minimum of 5 years of progressively responsible administrative and/or operational experience

Candidate must have a minimum of 5 years in a supervisory or managerial role

Strong leadership skills and the ability to effectively coach, develop, direct, and manage a skilled, customer service-oriented team

Ability to assume and delegate responsibility

Ability to work effectively with judges and chambers staff, management, the public, and the Bar

Ability to communicate clearly, both verbally and in writing with all levels within the organization and other agencies

Knowledge and ability to organize, oversee, and complete projects

Knowledge of legal terminology and processes

Detail oriented and organize

Present a professional demeanor

Thorough knowledge and ability in all Microsoft Office applications

Preferred

A bachelor's degree or advanced degree from an accredited college or university

Recent experience in a legal environment

Federal Court knowledge

Experience in a CM/ECF environment

Benefits

Employees qualify for retirement plans

Federal employee's group health insurance

Life insurance

Dental/vision insurances

Flexible benefits

A minimum of 11 paid holidays per year

Paid annual leave in the amount of 13 days per year for the first three years, 20 days per year after 3 years, and 26 days per year after fifteen years.

Paid sick leave in the amount of 13 days per year

Federal Employees’ Retirement System (FERS)

Optional participation in the Thrift Savings Plan (with up to 5% employer matching contributions)

The Federal Employees Health Benefits Program (FEHBP)

Federal Dental and Vision Insurance Program (FEDVIP)

The Federal Employees’ Group Life Insurance (FEGLI)

The Flexible Benefits Program

The Commuter Benefit Program, (Public Transportation subsidy up to $130 per month)

Long-Term Care Insurance

Professional Liability Insurance

Employee Assistance Program (EAP)/Work Life Services