Intermax Networks ยท 4 months ago
Voice Technician
Coeur D Alene,ID,US
Full-time
Onsite
Entry Level
1+ years expIntermax Networks is a company focused on providing exceptional customer and technical services. They are seeking a Voice Technician to assist with day-to-day operations, achieve technical certifications, and support management in reaching corporate goals.
Information Technology
Responsibilities
Provide exemplary customer and technical services to existing and new customers
Achieve and maintain requisite technical certifications
Work with the voice technicians and CSR on the day-to-day operations and installations
Gain proficiency with the NetSapiens voice switch and platform
Assist management in the achievement of our corporate goals
Qualification
Required
Excellent problem solving, decision making, and organizational skills
Minimum 1-year relevant industry experience, past PBX, NEC, MITEL experience a plus
Ability to follow standard instructions consistently and pay attention to detail
Excellent customer service and communication skills including follow up and interpersonal skills
Strong technical knowledge of related products and applications such as voice over internet protocol, call management systems, and network technologies
Strong knowledge in the use of relevant technical tools and test equipment such as LAN/WAN, VoIP systems and associated software, including call management systems, contact center voice mail, interactive voice response (IVR), and network routers, switches and firewalls
Company
Intermax Networks
Intermax Networks is the largest independent Internet, Voice, Data, and IT Managed Services network provider in the Inland Northwest.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase