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Avalere Health · 2 months ago

Account Supervisor (Omni-Channel, Pharma)

Washington DC

Full-time

Hybrid

Senior Level

$100K/yr - $118K/yr

5+ years exp

Avalere Health is dedicated to ensuring every patient is identified, treated, supported, and cared for equitably. The Account Supervisor will manage a digital brand focused on websites, build and sustain relationships with key clients, and provide confident counsel on client inquiries while developing proficiency in the client's market.

Brand MarketingConsultingMedical

Responsibilities

Managing a digital brand focused on websites

Build and sustain relationships with key clients grounded in an understanding of their business goals

Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health

Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders

Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications

Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team

Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team

Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly

Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts

Qualification

Pharmaceutical marketingClient relationship managementDigital brand managementProject managementVerbal communicationWritten communicationAnalytical skillsCreative feedbackCollaboration skills