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Charlotte Tilbury Beauty · 2 days ago

Retail Artist 59th St Bloomingdales

New York, NY

Full-time

Onsite

New Grad, Entry Level

$20/hr - $26/hr

Charlotte Tilbury Beauty is a leading brand in the beauty industry, known for its exceptional makeup artistry. The Retail Makeup Artist is responsible for promoting products, achieving sales targets, and providing outstanding customer service while embodying the brand's values and enhancing customer experiences.

BeautyConsumer Goods

Responsibilities

Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI's) - examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)

Work collaboratively to achieve and exceed team and counter goals

Create Brand awareness through the sharing and demonstration of your product knowledge

Introduce new product launches

Seat customers for a makeup service

Demonstrating entrepreneurial spirit within the parameters of the Company guidelines

Consistently promote the Tilbury Touch to the customers

Lead by example at all times to promote the Tilbury Touch and exceptional customer service

Deal with customer queries, through the use of sound judgement and achieving positive outcomes

Seat customers for a makeup service

Working quickly and accurately in time pressured conditions

Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, Charlottetilbury.com, and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guidelines

Assist in the execution of events meeting both booking and sales goals

Demonstrate a positive and cooperative approach towards your work and your colleagues

Contribute to individual and team development plans through constructive feedback

Maintain high standards of timekeeping to ensure team efficiency

Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times

Recognize and celebrate great performance

Ensure that the store is ‘customer ready' from open to close of business

Maintain excellent hygiene standards. Clean display units, tools and testers throughout the day

Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customer

Adhere to the Company cash loss prevention procedures and security policies

Implement visual merchandising, new launch displays and collateral placement as directed by the management team

Complete administrative tasks in a timely and accurate manner

Raise operational issues for resolution in a timely manner

Establish and develop a cooperative and mutually respectful relationship with the store retail colleagues

Maintain the store standards and policies at all times

Proactively suggest win-win opportunities to drive sales within store colleagues

Contribute to individual and team development plans through constructive feedback

Maintain high standards of timekeeping on counter to ensure team efficiency

Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times

Recognize and celebrate great performance

Qualification

Makeup artistrySales performanceEvent managementCoachingCustomer serviceTeamworkCommunication

Required

A strong artistry portfolio

Examples of leading events and masterclasses

Proven track record of strong sales performance

Experience of managing, developing, and coaching

Benefits

Generous staff discount to use on all products

Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain ‘money can't buy' discounts on anything from gym memberships to cinema tickets

Medical, dental, and vision benefits

Commuter Benefits (Pre-tax)

Flex Spending Account (FSA)

Employee Assistance Program (EAP)

401(k) with Company match

Paid Time Off