Masada Community Mental Health Services · 2 months ago
Program Director - Mental Health Clinic
Lancaster, CA
Contract
Onsite
Director/Executive
$115K/yr - $150K/yrMasada Community Mental Health Services is seeking a Program Director for their Mental Health Clinic, responsible for the management and oversight of clinic operations. This role includes leadership, program development, compliance, and collaboration with community partners to ensure quality service delivery.
Health CareMental HealthNon ProfitSocial
Responsibilities
Defines operational responsibilities and direction for assigned mental health programs and services
Actively works to maximize staff potential, ensuring they meet performance expectations while fostering a positive, success-oriented culture
Works collaboratively with other Directors and Agency Leadership to enhance mental health services and align goals with overall strategic initiatives
Advocates for additional staffing and resources when needed
Provides direct administrative supervision of Program Managers
Monitors Supervisors’ productivity and ensures all documentation, reports, and case records are completed thoroughly and on time
Assists the Chief Program Officer with implementation of new service programs aligned with the needs of the agency, community, and service population
Regularly assesses the clinic's needs and identifies service gaps
Develops creative and realistic options to address high referral volume while ensuring service integrity
Ensures coordination of Masada programs at the clinic, including internal referrals, transitions, and linkages to support seamless client services
Collaborates with DMH, DCFS, community partners, and other stakeholders and builds partnerships with other organizations to support expansion and improve client outreach
Supports the integration of treatment services for all clients and ensures compliance with all contract requirements
Stays informed on program modifications and implements necessary changes
Oversees the development or modification of policies and procedures to ensure compliance with the contract and fidelity to the model
Promotes transparent communication and problem-solving between programs, managers, directors, and executive leadership to ensure consistent procedures and messaging
Represents the clinic in administrative contacts with county referring and regulatory agents
Attends relevant provider and QIC meetings, and community keyholder meetings
Regularly meets with Quality Improvement/Assurance staff to implement program adjustments and corrections
Oversees internal audits to ensure quality control of reports and outcomes
Monitors fiscally related aspects of the clinic’s programs, ensuring compliance with budget and fiscal goals
Oversees and delegates interviewing, selection, and orientation of all program staff, ensuring they receive training to competently perform their duties
Evaluates staff fairly, providing constructive input for improvement
Conducts disciplinary actions with fairness and respect, focusing on employee development
Performs duties within legal and ethical standards
Respects the value of each person, their differences, and culture
Builds on employee strengths, responds to concerns, and provides supportive consultation as needed
Ensures on-duty, on-site crisis coverage
Performs other duties as assigned by the Chief Program Officer
Qualification
Required
Demonstrated leadership and management skills in a mental health setting
Experience in overseeing outpatient and community-based mental health programs
Ability to collaborate with various stakeholders including DMH, DCFS, and community partners
Strong communication skills to promote transparent communication and problem-solving
Experience in program development and implementation
Knowledge of compliance requirements for mental health services
Ability to monitor and ensure quality improvement and fiscal compliance
Experience in staff evaluation and disciplinary actions
Commitment to ethical standards and employee relations
Ability to provide crisis coverage as needed
Company
Masada Community Mental Health Services
The mission of Masada Community Mental Health Services is to provide comprehensive, solution-based mental health and social services that enhance the lives of children, youth, families and adults while contributing to the overall well-being of communities.
Founded in 1989
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase