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Capital One · 2 months ago

Principal Associate, BRG Operations, DIB

McLean, VA

Full-time

Onsite

Mid Level

$107K/yr - $122K/yr

3+ years exp

Capital One is a dynamic organization focused on delivering a world-class experience for their enterprise Business Resource Groups (BRGs). The Principal Associate will provide technical and operational support to BRGs, manage relationships, and lead planning and execution of strategies to create measurable impact.

Financial Services

Comp. & Benefits

No H1B

Responsibilities

Provides technical and operational support to the BRGs as they execute against their strategy while managing risk

Lead the planning and agenda development for BRG Leadership Team meetings

Own the relationship with BRG community of practice leads across our BRG Pillars and guide leads through problem solving frameworks as they execute their strategies

Identify opportunities to leverage DIB external partnerships to help BRGs achieve their goals

Strategically partner to identify BRG’s flagship events and partner with Brand to ensure cohesion in storytelling across groups

Lead the process for BRG budgets, work planning, and objectives and key results (OKRs)

Lead the tracking of BRG budget allocations and actuals in partnership with Finance

Lead the management of our BRG management platform, including running reports on membership, events, and survey data, and liaising with the platform vendor in troubleshooting issues

Identify and make recommendations on opportunities to improve how we manage relationships, tell stories with data, and create far-reaching, long-lasting impact via our BRGs and LOB leaders

Qualification

Program ManagementProject ManagementGoogle SuiteDIB InitiativesRelationship ManagementOrganizational AgilityCommunication SkillsProblem SolvingSelf-Starter

Required

High School Diploma, GED or equivalent certification

At least 3 years of experience in program management role, project management role, Human Resources, or a combination

Have a track record of successful relationship and project management, bringing the ability to quickly put structure in place to manage tasks and related expectations

Display understanding and alignment with DIB initiatives

Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Demonstrate good judgment and sensitivity to confidential information

Demonstrate the ability to manage multiple projects simultaneously

Demonstrate strong communication proficiency across diverse audiences and channels

Have a proven ability to multitask and quickly context-shift, while demonstrating urgency, prioritization and ownership to drive projects to completion

React seamlessly to change in priorities and delivery focus

Effectively balance strategy and tactical delivery

Demonstrate broad understanding of organizational dynamics, as you help position the team and organization for success

Demonstrate organizational agility to adapt to changing demands

Demonstrate quality problem solving, collaboration and influencing skills

Be a self-starter who works autonomously and takes initiative