Truck Enterprises · 2 months ago
Territory Account Manager (Service)
Hagerstown, MD
Full-time
Onsite
Mid Level
$60K/yr - $75K/yr
3+ years expKenworth Sales Company is a leading truck dealership group with a focus on customer service and satisfaction. The Territory Account Manager (Service) is responsible for maintaining existing customer relationships while actively seeking new business opportunities, making sales calls, preparing estimates, and collaborating with department managers to enhance service offerings.
AutomotiveLogistics
Responsibilities
Prospect for New Business
Review potential customers with department managers
Research new and existing customers
Develop action plans to target new and existing customers
Arrange and make sales calls to new and existing customers on a daily basis
Maintain a daily log of sales calls and review with department managers
Prepare and file sales call reports with Service Manager
Make team sales calls with other salesmen or department managers
Work with service writers, foremen and department managers to prepare estimates and quotes for the customers that are called on
Deliver and explain estimates and quotes to customers
Work with customers to determine maintenance needs
Prepare quotes for contracts and preventive maintenance programs and present to customers
Organize meetings with customers and department managers to discuss quotes, estimates or programs
Develop a follow-up plan that covers all areas of customer relations for new and existing customers
Work with department managers and marketing department to develop marketing plans
Actively market the departments that are represented
Help to market the entire dealership
Reconcile expenses through Visa Spend Clarity website and submit detailed expense report to Corporate Service Director monthly for approval
Control expenses
Submit monthly mileage to Procurement Manager
Maintain company vehicle to company standards of cleanliness, professionalism and maintenance requirements
Work with department managers to organize vendor training when customers are invited
Work with department managers to promote and organize company events
Work with customers and vendors to organize visits
Ability to learn and use a PC/database to maintain customer information
Ability to learn and use a word processing program to file sales reports
Ability to learn and use vendor software for the purpose of demonstrating
Attain a basic knowledge of vendor warranty and ability to advise customers
Works with the Warranty Department to educate customers about warranties
Keep current on warranty and service programs
Act as a liaison between the Warranty Department and customers if problems arise
Qualification
Required
Ability to read, write and comprehend English instructions and information
High school diploma or the equivalent
3-5 years sales experience
Innovative sales skills
Ability to research and target customers
Willing to travel
Excellent organization and communication skills
Benefits
Comprehensive Health and Dental insurance
Flexible Spending Accounts (FSAs) with FLEX Card
Group Life Insurance
Short Term & Long-Term Disability Insurance
Voluntary Life Insurance
Corporate Holidays
Paid Vacation and Personal Leave
401(k) plan with company match
Voluntary Supplemental Insurance plans
Company
Truck Enterprises
Truck Enterprises was acquired by Kenworth Sales in 2020. For the latest news, follow us on LinkedIn at Kenworth Sales.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-07-16Acquired
Leadership Team
Mike Carwile
Chief Operations Officer
Company data provided by crunchbase