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Roanoke College · 2 months ago

Director of Constituent Engagement

Salem, VA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Roanoke College is a nationally ranked residential liberal arts college located in Salem, Virginia, dedicated to fostering student success and community engagement. The Director of Constituent Engagement is responsible for building and sustaining relationships among alumni, families, and students, developing comprehensive engagement strategies, and overseeing volunteer and philanthropic initiatives.

Higher Education

Responsibilities

Design and implement a multi-audience engagement strategy aligned with the college’s mission and advancement goals, emphasizing communication, relationship-building, and fundraising for Advancement

Develop annual tactics with senior leadership, addressing objectives for alumni, family, and student programs, volunteer structure and engagement strategies

Actively manage the alumni lifecycle beginning with the first moments on campus to creating a lifelong engagement pipeline

Oversee and support the activities of volunteer boards, including documented operating guidelines that include a defined philanthropic component, coordination of meetings, member recruitment, facilitation of communication, and alignment with organizational goals

Support special projects in collaboration with leadership to facilitate alumni and family participation in key fundraising initiatives such as Giving Days, class reunions, legacy gifts, event giving and planned gifts

Collaborate with Marketing and Communications to develop targeted outreach and storytelling strategies that foster connection and pride

Aid in identifying alumni and family prospects for philanthropic involvement and coordinate information sharing with appropriate Advancement staff

Plan and execute annual alumni engagement events, including strategic regional gatherings, class reunions, Honor Guard, young alumni and Alumni Weekend

Cultivate alumni volunteers, provide tools and support for peer-to-peer engagement and fundraising efforts

Maintain a robust, broad-based alumni communication plan including newsletters, social media, and digital outreach

Create and manage programs that build relationships with families of current students, such as Family Weekend, Move-In Weekend and Orientation

Lead the Parent Leadership Council and collaborate on philanthropic initiatives targeting families

Partner with Career Services and Dean of Students Office to develop a family communication strategy to keep parents informed, involved, and engaged with the college

Partner with Career Services, Student Affairs, Academic Affairs, Admissions and other departments to build a culture of philanthropy among students

Develop student programming that fosters institutional pride and begins the transition to engaged and philanthropic alumni

Oversee or advise student philanthropy efforts or student ambassador programs, as appropriate

Serve as a visible and accessible representative of the college at events on and off campus

Manage budget for engagement activities and track metrics of participation and impact. Use data and feedback to continuously assess and improve engagement strategies that target quantifiable strategic locations

Support data management functions including the tracking and reporting of constituent participation, volunteerism, and contact reports

Supervise and develop direct reports

Oversee management of student assistants including hiring, training, supervising, and coordinating delegation of work from staff to students

Perform other duties as assigned

Qualification

Alumni relationsVolunteer managementPhilanthropic engagementCRM/database systemsProject managementEvent planningCommunication skillsOrganizational skillsCollaboration

Required

Bachelor's degree from an accredited institution

3-5 years of experience in alumni relations, advancement, student affairs, or a related field

Works independently within a strategic framework and institutional priorities

Works well with others to create a friendly, supportive, and productive workplace promoting an understanding and respect for Advancement work across campus

Maintains a collegial, cooperative, and collaborative working style with a diverse group of constituents and campus partners

Brings a keen ability to foster, build, and maintain relationships on all levels, which includes providing experiences that make constituents feel special

Possesses excellent written, oral and presentation communication skills, along with moderate skills in design and marketing

Utilizes excellent project management, organizational, and planning skills and has superior attentiveness to detail

Works with a proactive manner and the ability and inclination to formulate and to articulate opinions creating consensus and momentum

Uses high level of judgement and able to maintain confidentiality and appropriately handle sensitive communications

Experience in planning and executing events of various scales

Proficiency with CRM/database systems and digital communication tools

Willingness to travel and work occasional evenings/weekends

Ability to drive a vehicle and valid Virginia driver's license