Crown Equipment Corporation · 12 hours ago
UX UI Researcher (Indefinite US Work Authorization Required)
Crown Equipment Corporation is one of the world’s largest material handling companies, known for its award-winning product design and advanced engineering. The UX UI Researcher will manage testing of interface concepts and functional UIs, conduct usability and design research, and analyze data to identify usability issues.
Responsibilities
Manage testing of interface concepts and functional UIs (User Interface) with users and customers. Gather feedback on potential usability and cognitive issues that design and development teams can prioritize. Work as an embedded team member in an agile environment
Usability and Concept Testing - Manage end-to-end process of testing interface concepts and functional UIs. Write framing documents, lead planning sessions and collaborative analysis sessions, conduct heuristic analysis, and communicate findings to audiences at multiple levels. Gather feedback on potential usability and cognitive issues that design and development teams can prioritize. Manage and track all usability issues and testing results
Design Research - Assist the Design Research team on digital and physical product research, including ethnography, competitive studies, workshop design, project framing and stakeholder communication
Analytics - Review analytics for InfoLink web and on-truck software. Analyze data to look for potential usability issues, investigate issues through usability testing and interviewing, and relate usability findings back to analytics
Qualification
Required
2-4 years related experience
Bachelor's degree (Interaction Design, Human-Computer Interaction, Psychology, Anthropology, or Human Factors); Non-degree considered if 12+ years of related experience along with a high school diploma or GED
Must have valid driving privileges
Frequent travel (6-20%)
Frequent overnight stays (6-20%)
Job requires employee to drive a personal vehicle to conduct company business
Per 8-hour shift: Sit 7 hours and stand 1 hour. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent lifting, walking and climbing stairs. Occasional use of office equipment (copiers, printers, etc.)
Indefinite U.S. work authorized individuals only. Individuals with temporary visas are ineligible. Sponsorship for work authorization, now or in the future, is unavailable
Preferred
Master's Degree or PhD in Interaction Design, Human-Computer Interaction, Psychology, Anthropology, Human Factors, or similar fields
Skilled in planning, conducting, analyzing and communicating usability studies
Skilled in the use of tools to document and communicate findings, including Microsoft 365, Microsoft Teams, Camtasia, Figma, FigJam and Adobe Creative Suite
Benefits
Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
Company
Crown Equipment Corporation
Crown is one of the world’s largest material handling companies.
Funding
Current Stage
Late StageRecent News
bloomberglaw.com
2025-08-23
Company data provided by crunchbase