NEOGOV · 2 months ago
Admissions Operations Specialist
St. Bonaventure, NY
Full-time
Onsite
Entry, Mid Level
$21.06/hr - $22.75/hr
1+ years expNEOGOV is a company that focuses on enhancing the admissions process, and they are seeking an Admissions Operations Specialist. This role is responsible for managing admissions operations and technology, ensuring data integrity, and providing excellent customer service to admissions visitors.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Support CRM Specialist with high level, technical processing of admissions applications processing, uploading documents, reviewing transcripts, coding test scores and GPAs
Process graduate applications and decisions in collaboration with the director of graduate admissions
Undergraduate/Graduate GPA recalculations
Processing student application decisions in both Colleague and Slate
Confirmed students’ final transcript processing
Keep confirmed students’ information up to date in Slate and Colleague
Slate clean-up, maintenance and various projects
Assisting with Weekend events as needed
Print, prepare and manage the acceptance letter mailing process
Ensure the integrity of Slate and Colleague by watching the data input into both systems and making necessary changes; for ex: address changes/clean-up, working with Records office to keep confirmed UG and GR student info updated
New Inquiry data entry from counselor’s travel
Ensure the security and processing of student non-electronic documents
Generate prospect and applicant communication distribution reports
Serve as a vital part of SBU’s visitor experience initiative. Collaborate with Assistant Director/Manager of Events, Student Ambassador Coordinator, Coordinator of Enrollment Marketing, and Senior Leadership to continually enhance the visitor experience program
Morning visit processes: visit email account, visit cancelations, Admissions voicemail, return calls and USPS mail processing. Prepare the welcome area, interview rooms, conference room, and technology (digital signage) housed within the welcome center for daily visitors
Schedule visits, campus tours, and faculty/athletic appointments
Event prep, printing name tags, coding cancelations assist with reminder phone calls
Qualification
Required
Applicants must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
1-3 years of proven operations and systems management experience in a data processing environment
Advanced technical knowledge of operations and systems management (CRM) in a large data processing environment
Has advanced knowledge of Microsoft Office software. (Specifically, Word, Excel and Outlook) as well as the ability to stay current with emerging office technologies
Able to effectively evaluate and process forms; verify data for accuracy, completeness and compliance within established procedures; enter data into computer system, monitor, calculate and submit time sheets, maintain confidential files and data; identify problems and propose feasible solutions
Ability to handle highly confidential material, understanding that all University information should only be disclosed to others who have a need to know, for legitimate business reasons
Have the ability to exercise and apply sound judgment and decision-making skills, as well as the ability to maintain integrity and confidentiality of data
Ability to balance priorities to accomplish assigned tasks within the required time frame and to be able to shift quickly between several tasks without loss of continuity
Able to effectively communicate general information to University constituency, however, some situations may require the ability to relay complex or adverse information with tact and diplomacy
Possesses excellent verbal and written communication skills
Ability to type, compose and edit correspondence, emails, letters, agendas and reports; revise schedules, forms, reports, records, and other information; prepare statistical information for use in reports
Coordinate department schedules, appointments, projects, travel arrangements and major events, when needed
Initiate and answer telephone calls; screen and direct calls; greet visitors and direct to appropriate personnel; route and distribute incoming mail and other materials; prepare outgoing mail and packages
Ability to accept assignments, change and correction
Proven effectiveness in dealing with a wide range of professionals, staff, and administrators
Ability to work during some holiday breaks and weekends
Engage in meaningful and intentional professional development appropriate for areas of responsibility
Carry out all responsibilities and objectives in a professional manner
Maintain professionalism when dealing with all staff and other customers while fostering positive working relationships
Accept and render constructive criticism in a professional manner
Adhere to the governing documents, policies and procedures established by St. Bonaventure University
Physical strength/endurance to enable him/her to perform/participate in the following activities:
Physically able to lift various materials up to 25 pounds on an occasional basis
While performing required job tasks, physically able to bend, crouch and reach continuously
While performing required job tasks, physically able to remain seated, frequently to continuously
While performing required job tasks, physically able to remain standing up to 15% of the time
Possesses dexterity abilities required to operate a computer and other office equipment to perform related job responsibilities
Preferred
Bachelor's degree preferred
Benefits
Abundance of Time off
100% undergraduate tuition remission for employee, spouse, and dependents
80% graduate tuition remission for employee (online and ground programs)
50% for spouse (ground programs only)
403b Retirement Plan + 10% Employer contribution after 2 years
Health Insurance with $250 Wellness card
Dental Insurance
Employer Paid Life insurance
Short-term Disability
Employer Paid Long-term Disability
Employee Assistance Program
Free access to campus fitness center
2 free Division 1 Men’s Basketball Season tickets
Golf course membership discount
Other National and Local discounts available
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase