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H&R Block · 1 day ago

Receptionist

Byram, MS

Full-time

Onsite

New Grad, Entry Level

H&R Block is dedicated to providing help and inspiring confidence in their clients and communities. The Client Service Professional/Receptionist role focuses on building client relationships and ensuring their needs are met, while also maintaining office organization and cleanliness.

ConsultingRetailService IndustryTax Preparation

Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner

Match clients with the best-suited tax professional for their needs

Schedule clients how they would like to be scheduled

Help to ensure all clients needs have been met during service both in person, over the phone or virtually

Maintain office cleanliness and organization of resources with team members

Other duties as assigned

Qualification

Customer service experienceMicrosoft Office proficiencyOrganizational skillsSales/marketing experienceMulti-taskingTime-management skillsFast-paced environment experience

Required

High school diploma or equivalent

Ability to work flexible schedule and/or in multiple locations

Sales/marketing experience

Experience working in a fast-paced environment

Previous experience in a customer service environment

Ability to multi-task

Strong organizational and time-management skills

Computer proficient with the ability to use Microsoft Office

Benefits

Employee Assistance Program with Health Advocate.

Wellbeing program, BetterYou, to help you build healthy habits.

Neurodiversity and caregiver support available to you and your family.

Various discounts on everyday items and services.

Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

Company

H&R Block

Glassdoor3.8

H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.

Founded in 1955