RLI Insurance Company · 2 months ago
Claim Director/Team Lead-Commercial Auto/Trucking Major Case Unit
RLI Insurance Company is a unique insurance provider focused on delivering exceptional service and results. The Claim Director/Team Lead will oversee complex bodily injury claims and lead a team of claim professionals, ensuring effective claim resolution and communication with underwriting.
Insurance
Responsibilities
Develop and implement training of Technical Claim Managers and Technical Claim Directors
Oversee the handling of potential high-exposure, complex bodily injury claims across all 50 States and Canada. Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management
Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate
Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims
Select, retain, and direct appropriate defense counsel on litigated cases
Collaboratively communicate with Underwriting on developments that may impact their respective product lines
Handle special projects and other duties as needed
Qualification
Required
Typically requires a Juris Doctorate with 5+ years of transportation/insurance defense litigation experience or bachelor's degree in business administration, insurance, or a related field and 8 or more years of relevant legal or insurance related experience
Ability to manage and develop a team of highly skilled claim professionals to ensure increased performance
Proactive claim handling, including investigation, attorney management, and resolution
Superior written and oral communication skills to work effectively with insureds, underwriters, claimants, and other claims professionals
Highly organized and able to prioritize to manage deadlines
Preferred
Claim handling and leadership experience in trucking, bus and/or commercial auto claims or litigation
Benefits
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses
Company
RLI Insurance Company
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets.
Funding
Current Stage
Public CompanyTotal Funding
unknown1987-05-08IPO
Leadership Team
Recent News
2026-01-05
2025-11-12
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