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Peraton · 2 months ago

Cloud Reliability Engineer

US-VA-Chantilly

Full-time

Hybrid

Mid, Senior Level

$104K/yr - $166K/yr

5+ years exp

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They are seeking a Cloud Reliability Systems Engineer to support their Department of Defense customer, ensuring the availability and performance of their multi-service cloud infrastructure in a 24x7 environment.

Information TechnologyRobotics

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Ensure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure

This position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed

Work closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes

Utilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution

Configure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues

Responsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment

Conduct incident response and in-depth root cause analysis

Understand and troubleshoot complex network data flow issues for Palo Alto firewalls and Arista switches

Document new procedures/update existing procedures utilizing Confluence and follow SOPs for conflict resolution

This job will include shift work to allow for complete 24x7 monitoring of software systems. Will need to have flexibility to work multiple shifts (day, mid, swing), as needed

Job is on-site at Peraton Chantilly, VA facility. No remote work allowed

Qualification

Linux operating systemsCloud environmentContainerization technologiesMonitoring toolsNetworking fundamentalsVirtualization technologiesTicketing systemTroubleshooting skillsCommunication skills

Required

Minimum of Top Secret clearance with SCI eligibility. Contract requires TS/SCI. The candidate must maintain the clearance

Associates degree in Engineering, Computer Technology or related field and 7+ years of experience; OR Bachelor's degree in Engineering, Computer Technology or related field and 5+ years of experience; OR Master's degree in Engineering, Computer Technology or related field and 3+ years of experience. An additional four (4) equivalent experience in lieu of a degree will be considered

3+ years of experience working with Linux operating systems (RHEL 8.X or higher)

3+ years of experience working within a cloud environment such as RedHat Openstack, RedHat OpenShift Container Platform (RHOCP), MS Azure, or AWS

2+ years of experience with containerization and automation technologies (e.g. Docker Containers, Kubernetes, Ansible, and Heat templates)

Demonstrated experience in monitoring tools (e.g. Splunk, Sensu, Nessus, etc.)

Experience supporting software and/or network operations with a clear understanding of networking fundamentals with ability to deep-dive and troubleshoot issues

DoD 8140 compliance for work role: Technical Support Specialist, with a proficiency level of Intermediate or above

Must be willing to work in a 24x7 environment and support shift work on site; 8 and/or 12 hours shifts, including weekends