BVA Bear's IT Solutions · 3 months ago
Outreach Coordinator - Harrisburg PA
Boiling Springs, PA 17007
Full-time
Onsite
Entry, Mid Level
2+ years expBVA Bears IT Solutions is seeking an Outreach Coordinator for the Harrisburg, PA area. This role is responsible for supporting the Pennsylvania New Hire Reporting Program by planning and executing employer outreach initiatives to improve compliance and promote electronic reporting.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Develop and implement outreach strategies to increase employer compliance with new hire reporting requirements
Coordinate communication campaigns including email, mailers, webinars, and live events
Create and distribute educational materials such as FAQs, guides, and training presentations
Collaborate with Commonwealth staff and internal teams to align outreach efforts with program goals
Represent the program at employer forums, industry events, and Commonwealth-sponsored sessions
Respond to outreach-related inquiries and provide follow-up support to employers
Promote use of electronic reporting methods including CWDS and FTP submissions
Identify barriers to electronic reporting and propose solutions to improve adoption
Track employer feedback and adjust outreach strategies accordingly
Support SLA tracking by documenting outreach activities and response rates
Assist Reporting Analysts in compiling Outreach Activity Reports and Monthly SLA summaries
Ensure outreach-related inquiries are responded to within SLA timeframes
Ensure outreach materials comply with Commonwealth data privacy and security standards
Handle sensitive employer information with confidentiality
Participate in regular compliance and security training
Qualification
Required
U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role
Preferred
Minimum 2 years of experience in outreach, communications, or public relations
Familiarity with CWDS or similar workforce systems
Proficiency in Microsoft Office Suite and virtual communication tools
Strong writing, presentation, and interpersonal skills
Ability to handle confidential data securely
Benefits
Health insurance
Company
BVA Bear's IT Solutions
At BVA Bear’s IT Solutions, we embrace hard work, engage deeply with our customers, and meticulously attend to every detail.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase