NewRocket · 2 months ago
Senior Platform Architect (SAMPro)
NewRocket is an AI-first Elite ServiceNow Partner that helps enterprises activate real value on the Now Platform. They are seeking an IT Asset Management (ITAM) Solution Architect with deep expertise in ServiceNow SAM Pro to design, lead, and optimize enterprise-scale asset-management implementations, focusing on building intelligent asset ecosystems that increase visibility and drive cost savings.
Information TechnologyInternetSoftware
Responsibilities
Lead the design and architecture of ServiceNow ITAM solutions, including SAM Pro, HAM Pro, CMDB integration, and procurement workflows
Define strategies for license reconciliation, optimization, reclamation, and compliance across major publishers (Microsoft, Oracle, Adobe, IBM, SAP)
Collaborate with clients to align ITAM roadmaps with business objectives, financial goals, and audit readiness
Build automation and intelligence into ITAM processes using ServiceNow AI, Flow Designer, and Performance Analytics
Conduct workshops with finance, procurement, and IT stakeholders to design governance models and lifecycle policies
Develop solution architecture artifacts—process diagrams, data models, and integration patterns—that ensure quality, scalability, and reusability
Integrate ITAM solutions with ITOM Discovery, HR, Procurement, and Cloud Cost Management modules to deliver a single system of record
Support pre-sales, proposal creation, and demonstrations as the subject-matter expert for ITAM and SAM Pro
Mentor consultants and developers on ITAM architecture, licensing logic, and configuration best practices
Stay current with emerging ServiceNow features and AI enhancements related to asset intelligence and financial optimization
Qualification
Required
5+ years of hands-on experience implementing ServiceNow ITAM with a primary focus on SAM Pro
Proven knowledge of software-license models, entitlement management, discovery normalization, and compliance reconciliation
Experience designing integrations between ServiceNow ITAM and external data sources (SCCM, Flexera, Snow, Jamf, Azure AD, AWS)
Strong understanding of CMDB architecture and data governance principles
Excellent stakeholder-management and communication skills—able to explain asset optimization strategies to both CFOs and technical teams
A consultative mindset with a focus on delivering measurable business outcomes and sustainable cost control
Preferred
ServiceNow certifications preferred: CIS-SAM, CIS-HAM, CIS-ITSM, CAD, CSA
Familiarity with ITOM Discovery, ITFM, FinOps, and AI/Automation Engine capabilities
Company
NewRocket
NewRocket is a passionate team of creatives focused on designing extraordinary employee experiences on the ServiceNow platform.
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-19Acquired
Recent News
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