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National Children's Center (NCC) · 4 hours ago

Employee & Labor Relations Business Partner

DC-Baltimore Area

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $100K/yr

3+ years exp

National Children’s Center, Inc. is a nonprofit organization that provides services for individuals with developmental disabilities. The Employee & Labor Relations Business Partner is responsible for managing complex labor relations cases, ensuring compliance with collective bargaining agreements, and improving retention through proactive conflict resolution and employee engagement strategies.

AssociationChildrenNon Profit

Hiring Manager

Cindy Penner, PHR, SHRM-CP

Responsibilities

Thoroughly investigate and manage ER/LR cases, ensuring consistency and alignment to established compliance regulations, policies and processes. Escalate issues to the appropriate executive stakeholders when necessary

Develop and maintain comprehensive case management systems to organize investigation files, evidence and documentation

Prepare detailed investigation reports with findings, conclusions, and recommendations for remedial action

Ensure all investigations comply with legal requirements, union contracts, and organizational policies

Interpret and apply collective bargaining agreement provisions to resolve workplace disputes and grievances

Participate in contract negotiations as a subject matter expert on employee relations and operations impacts

Serve as an internal consultant to management on complex employee relations matters, disciplinary actions, and policy interpretation

Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention

Develop policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks

Conduct management training regarding all aspects of employee and labor relations

Other HR duties as assigned

Qualification

Employee relationsLabor relationsInvestigative reportingEmployment lawUnion contract interpretationConflict resolutionAnalytical skillsHRIS proficiencyConsultative approachCommunication skillsOrganizational skills

Required

Exceptional written and verbal communication skills with ability to produce clear, concise investigative reports, recommendations, and corrective action plans

Strong analytical and problem-solving abilities with ability to apply sound judgement

Excellent organizational skills with proven ability to manage multiple complex cases simultaneously

Ability to manage difficult conversations and de-escalate conflicts effectively

Deep understanding of employment law, labor relations, and union contract interpretation

Adept, consultative approach and demonstrated ability to act as an internal advisor. Ability to develop trusted relationships across all levels of the organization, built on professionalism, follow-up, and accurate communication

Proficient in Microsoft Office Suite and HRIS systems

Bachelor's degree in Human Resources or related field

Three to five (3-5) years of experience in employee relations including experience in a unionized workplace

Demonstrated experience conducting complex workplace investigations

Experience with contract administration and grievance resolution