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Redis · 1 day ago

SDR Operations Analyst

United States

Full-time

Remote

Senior Level

$90K/yr - $109K/yr

5+ years exp

Redis is a company that builds technology for fast applications used by millions worldwide. In this role, you will optimize the SDR organization through data-driven insights, reporting, and process improvements to enhance operational efficiency and drive revenue growth.

DatabaseInformation TechnologyOpen SourceSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop, implement, and maintain unified and comprehensive reporting that accurately tracks SDR performance metrics and KPIs

Create reliable forecasting models to predict pipeline generation and conversion rates. Lead weekly forecast updates to ensure corrective actions are implemented as early as possible

Continuously analyze SDR workflows to identify bottlenecks and inefficiencies in their systems or processes; design and implement improvements, including project management of cross-functional efforts

Partner with Sales, Marketing, and Sales Ops teams to align SDR operations with broader organizational goals while also ensuring SDR requirements are appropriately prioritized in their roadmaps

Monitor team productivity and individual performance metrics; develop strategies to improve conversion rates and efficiency. Provide guidance on resource allocation and rebalancing

Identify skill gaps through data analysis and help develop targeted training programs to address them

Closely monitor our SDR tech stack, identify opportunities for optimization, and implement solutions that enhance SDR productivity

Qualification

SalesforceData analysisReporting toolsPipeline managementSales technology solutionsCross-functional collaborationProblem-solvingCommunication skills

Required

5+ years of experience in sales or marketing operations, specifically supporting SDR/BDR teams in SaaS environments

Proven track record of improving SDR team efficiency and productivity through operational excellence

Expert-level proficiency with CRM systems (preferably Salesforce) and sales engagement platforms

Advanced skills in data analysis, reporting, and visualization tools (e.g., Tableau, Google Sheets, Power BI)

Experience implementing and optimizing sales technology solutions

Strong understanding of pipeline management and forecasting methodologies

Exceptional problem-solving abilities and analytical thinking

Outstanding communication skills with the ability to translate complex data into actionable insights

Benefits

Competitive salaries and equity grants

Unlimited time off to promote a healthy work-life balance

H/D/V coverage along with 401K, FSA, and commuter benefits

Frequent team celebrations and recreation events

Home internet & phone stipend

Learning and development opportunities

Ability to influence a high-performance company on its way to IPO

Company

Redis

Glassdoor4.4

Redis is the world's fastest data platform.

Founded in 2009

Auckland, Auckland, NZL

501-1000 employees

https://redis.io/

H1B Sponsorship

Redis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (7)

2023 (2)

2022 (5)