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Capital Bank, N.A. · 1 day ago

Mortgage Loan Processor

United States

Full-time

Remote

Mid Level

$25.51/hr - $35.71/hr

3+ years exp

Capital Bank, N.A. is a publicly traded company that has been serving communities since 1999, offering commercial and consumer banking services. They are seeking a Mortgage Loan Processor to work closely with loan originators, ensuring the timely and accurate submission of mortgage loans to Underwriting for a seamless customer experience.

BankingCommercial LendingFinanceFinancial Services

Responsibilities

Gathers and analyzes documentation and other information to take each loan application from once setup to closing

Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt

Reviews all income documentation to ensure that is accurate and supports the guidelines in place for a specific loan product

Reviews product guidelines to make sure that the loan fits and the necessary documentation is obtained, including:

Verify 2 years of continued employment – document any gaps

Review asset documentation

Review credit report

Review appraisal

Review title work

Review hazard insurance

Obtain payoffs on refinances by contacting current mortgage holder

Make sure all documentation is legible

Obtain all required certifications from agent – termite, well, septic, etc. and review upon receipt. Actions as needed

Monitor daily closing schedule and make sure all loan are scheduled – if not scheduled notify Title Company, Agent and/or Loan Officer and schedule with closing department

Submit loan to underwriting in appropriate file order

Clear all Prior to Closing conditions. – Loans must be “clear to close” at least 48 hours prior to closing

Advise borrower of loan decision and any required conditions

Inputs proper loan information into Encompass so that data and supporting documentation are accurate

Contacts borrowers to obtain additional documentation as necessary to meet loan guidelines

Follows Processing procedures as designated by Processing Manager

Must meet crucial deadlines such as financing contingencies and closing dates

Works with the MLO and/or LOA regarding missing/requested items

Updates conversation logs in Encompass

Qualification

Encompass softwareLoan processing experienceMortgage industry knowledgeCalculating incomeConventionalFHAVA loansMicrosoft Office SuiteCustomer serviceLending terminologyUnderwriting knowledgeIndependent workerVerbal communicationWritten communicationInitiativeFast-paced environment

Required

3-5 years experience in a loan processing role with experience handling loans from start to finish

Experience communicating with borrowers regarding lending requirements

Experience processing conventional, FHA and VA loans

Experience with Encompass software is required

Preferred

Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred

Strong background in calculating income is preferred

Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook

Excellent verbal and written communication skills

Proven customer service ability is required

Must have knowledge of lending terminology and the ability to effectively communicate to borrowers

Knowledge of underwriting would be helpful

Independent worker that can produce results

Ability to take initiative

Ability to work in a fast-paced environment and deliver accurate results

Benefits

Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!

Company Contributions to your 401k - Regardless of your contribution

Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!

Generous Paid Time Off and Paid Holidays – Including Paid Charity Hours to support volunteer opportunities

Company

Capital Bank, N.A.

Capital Bank N.A., headquartered in Rockville, Maryland is a Maryland chartered commercial bank that offers commercial and consumer banking services to clients in the Washington D.C.

Founded in 1998

Rockville, Maryland, USA

201-500 employees