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Tennessee Board of Regents (TBR) · 2 months ago

Temporary - Computer Lab/Help Desk Technician (Pool)

Nashville, TN

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Tennessee Board of Regents (TBR) is seeking a Temporary Computer Lab/Help Desk Technician to assist with daily operations of the User Support Services. The role involves providing help desk support, assisting with technology-related issues, and aiding in the setup of technology equipment for various events.

Higher Education

Responsibilities

Provides Help Desk phone support to the Nashville State community

Answers questions about hardware/software configurations

Performs password resets

Records work in the Help Desk ticketing system

Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events

Qualification

Help Desk supportTechnology troubleshootingComputer applicationsCustomer service

Required

High school diploma or equivalent

Demonstrated experience with maintaining and answering questions about technology equipment

Preferred

Associate's Degree in technology or related field

Proficiency in a variety of computer applications

Excellent customer service skills

Company

Tennessee Board of Regents (TBR)

TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.

Founded in 1972